People Development Training Specialist (Bilingual)

Four Hands; Austin (TX); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Four Hands in Austin, TX is seeking a People Development Training Specialist to bring learning to life across our Distribution Centers and Art Studio by creating and delivering practical training that helps employees build skills, improve performance, and work safely and consistently.

This role partners closely with operational leaders to develop engaging learning experiences, support process standardization, and ensure employees have the knowledge and tools they need to succeed.

Qualifications

• Bachelor's degree or equivalent in Learning & Development, Education, or related field.
• 7+ years designing, facilitating, and managing training programs in manufacturing, warehouse, distribution, or similar environments.
• Experience developing training for frontline employees.
• Experience creating SOPs, work instructions, process documentation, and training materials.
• Strong knowledge of adult learning principles, instructional design, and learning technologies.
• Experience administering LMS and maintaining programs.
• Strong facilitation and communication skills with ability to influence at all levels.
• Ability to assess training needs, measure effectiveness, and drive continuous improvement with data.

Responsibilities

• Develop and deliver skills-based training for frontline and operational staff.
• Create training materials, facilitator guides, job aids, and activities.
• Facilitate instructor-led, virtual, and hands-on sessions.
• Create training schedules and track participation and outcomes.
• Partner with leaders to identify training needs and performance gaps.
• Maintain LMS content and records; measure training impact.

Skills

Bilingual English/Spanish

Adult learning principles

Instructional design

Facilitation

Data-driven improvement

Education

Bachelor's degree in Learning & Development, Education, Organizational Development, Human Resources, Business

Tools

Learning Management System (LMS)

Job description

Austin, TX

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

The People Development Training Specialist helps bring learning to life across our Distribution Centers and Art Studio by creating and delivering practical training that helps employees build skills, improve performance, and work safely and consistently. This role partners closely with operational leaders to develop engaging learning experiences, support process standardization, and ensure employees have the knowledge and tools they need to succeed.

In This Role

• Assess learning and training needs and create goals andobjectivesfor training programs
• Curate, develop, and deliver skills-based training programs for frontline and operational employees
• Create training materials, facilitator guides, participant resources, job aids, and learning activities
• Facilitate engaging instructor-led, virtual, and hands-on training experiences
• Create training schedules and track participation, completion, and effectiveness
• Develop flexible learning interventions that support a variety of learning styles and employee needs
• Partner with leaders toidentifyoperational training needs and performance gaps
• Spend time on the floorobservingworkflows, building relationships, andidentifyingopportunities to improve employee capability and effectiveness
• Facilitate onboarding, cross-training, and job-specific training for frontline employees, including coordinating and improving the first-week onboarding experience to ensure employees have the knowledge, resources, and support needed for success
• Partner with subject matter experts to capture institutional knowledge and translate it into learning resources
• Support adoption of Standard Operating Procedures (SOPs), work instructions, and process documentation
• Support training initiatives related tonewsystems, equipment, and operational changes
• Conduct training audits to ensure training materials and SOPsremainaccurate, relevant, and aligned with current business practices
• Conduct surveys, interviews, observations, and data analysis to evaluate training effectiveness andidentifyimprovement opportunities
• Manage learning content and training records within the Learning Management System (LMS)
• Track and report on learning participation, completion, and impact metrics
• Keep current on industry trends, learning technologies, and adult learning best practices
• Support People Development initiatives and projects
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• Bilingual in English and Spanish required, with the ability to effectively communicate and facilitate training across diverse employee populations
• Bachelor's degree in Learning & Development, Education, Organizational Development, Human Resources, Business, or a related field; or equivalent education and experience
• 7+ years of experience designing, facilitating, and managing training programs in manufacturing, warehouse, distribution, retail, production, or other operational environments
• Experience developing and delivering training for frontline employees
• Experience creating SOPs, work instructions, process documentation, and training materials
• Strong knowledge of adult learning principles, instructional design, and learning technologies
• Experience administering and maintaining programs within a Learning Management System (LMS)
• Strong facilitation, communication, and relationship-building skills with the ability to influence employees at all levels
• Ability to assess training needs, measure effectiveness, and drive continuous improvement using data
• Experience supporting diverse learning needs and adapting training approaches preferred

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.