People & Culture Specialist, L&D Resource Center - Assignments & Reporting

BDO USA; Cincinnati (OH); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading company is seeking a People & Culture Specialist to manage Learning and Development assignments and reporting. The role involves creating training assignments, maintaining L&D software knowledge, and ensuring compliance with educational standards. Ideal candidates will have experience in training roles and a strong attention to detail. Join a dynamic team that values individual contributions and offers opportunities for growth.

Qualifications

• 1+ years in training or organizational development role required.
• Experience in detail-oriented, technology-driven tasks required.

Responsibilities

• Maintains knowledge of firm-standard L&D software.
• Creates assignments for mandatory trainings and builds reports.
• Assists with troubleshooting technical issues.

Skills

Communication

Attention to Detail

Customer Service

Tools

Microsoft Office Suite

Job description

People & Culture Specialist, L&D Resource Center - Assignments & Reporting

Grand Rapids, MI, United States and 6 more

Job Description

Job Summary:

The People & Culture Specialist, L&D Resource Center - Assignments & Reporting (Assignments & Reporting Specialist) is accountable for assignments and reporting on Learning and Development (L&D) programs that support firm and business line key initiatives. Deliverables for this role are based on firm and business line needs, audience size, and complexity of concepts. This position evaluates assignment and reporting needs – whether instructor-led, webcast or self-study – and recommends tools and features to support these requests. Through strong partnerships across National Learning & Development, the Assignments & Reporting Specialist supports assignment projects that span across large and/or multiple areas as well as complex and large-scale changes, such as supporting a new system or product implementations to multiple job functions that may affect processes.

Job Duties:

General:

• Maintains basic level knowledge in all firm-standard L&D software, including new products and product upgrades as introduced, as well as related policies, procedures, and best practices
• Serves as a training resource on the firm’s learning systems
• Builds self-guided training, including thorough testing, as needed
• Works with Event Sponsors to ensure content within the Learning Management System (LMS) is up to date and accurate
• Interprets National Association of State Boards of Accountancy (NASBA) standards to advise internal clients on the appropriate Fields of Study and makes recommendations for learning objectives and course descriptions that will align with the standards

Assignments & Reporting:

• Creates assignments for mandatory trainings, including working with business line sponsors, gathering all required information, building reports within the system, and drafting communications for all impacted
• Creates and sends end-user assignment communications, as needed
• Builds and updates compliance reports, as required for business line sponsors and legal matters
• Processes program waivers and deferrals for firm employees, while maintaining the New Hire Required Courses Grid
• Reviews assignments for accuracy and updates
• Responds to employee assignments and reporting questions
• Acts as a Subject Matter Expert (SME) regarding the assignment process and provides training, as needed
• Stays up to date on firm credit requirements

Support:

• Assists with troubleshooting technical issues, including working closely with the Platform Manager and IT, as necessary
• Conducts research and provides recommendations on processes surrounding the use of the LMS and assignments
• Creates and reviews team documentation to ensure accuracy
• Answers support requests from firm employees
  
• Other duties as required

Qualifications, Knowledge, Skills, and Abilities:

Education:

Experience:

• One (1) or more years of experience in training or organizational development role, required
• Experience in a detail-oriented task-based role that highly leverages technology, required
• Experience interpreting regulatory guidelines, rules, and laws, preferred
• Experience working in a management system such as learning or HR, required
• Experience in an LMS Administrator type role, preferred
• Experience at a professional services firm, preferred

Software:

• Proficient with Microsoft Office Suite, required

Other Knowledge, Skills & Abilities:

• Excellent verbal and written communication skills
• Strong attention to detail
• Basic level understanding of NASBA Standards for CPE training development and delivery
• Ability and willingness to learn new applications with a minimum of supervision/instruction
• Ability to work under pressure and within deadlines
• Ability to work effectively independently as well harmoniously and effectively as part of a team
• Excellent customer service attitude
• Ability toestablish relationships with andprovide guidance to internal customers

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $50,000 - $60,000
Maryland Range: $50,000 - $60,000
NYC/Long Island/Westchester Range: $50,000 - $60,000

About Us

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities

*Benefits may be subject to eligibility requirements.

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