People & Culture Operations Coordinator

Laitram LLC; Harahan (LA); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Laitram LLC is seeking a People & Culture Operations Coordinator to provide admin support for travel, corporate card programs, records, reporting, and process improvements. This role supports daily office operations and self-service resources for employees and managers.

The position requires 5 years of related experience, strong organization, and the ability to work on site during business hours in Harahan, LA.

Qualifications

• 5 years’ experience in office management, workplace operations, administrative support, HR/People & Culture administration, travel administration, corporate card administration, or related role.

Responsabilités

• Provide administrative support for global travel and corporate card programs, including user access, account maintenance, applications, changes, cancellations, and employee questions.
• Maintain accurate travel and card records, reports, contact lists, procedures, authorization documentation, and approved account changes.
• Coordinate with program owners, vendors, Finance, and internal partners to resolve routine questions, billing or account issues, and process updates.
• Prepare, update, and maintain reports, trackers, records, and documentation needed to support travel, corporate card administration, workplace operations, and P&C processes.
• Navigate business systems to locate information, validate data, build or update reports, and support accurate records and tracking.
• Use Microsoft Excel and reporting tools to organize data, identify trends or gaps, and present information in a clear, useful format.
• Handle employee, financial, travel, and operational information with confidentiality, discretion, and sound judgment.

Connaissances

Organization

Attention to detail

Communication

Confidentiality

Excel

Outils

Microsoft Excel

Description du poste

Job Description (General Summary)

The People & Culture Operations Coordinator provides administrative support for travel, corporate card administration, records, reporting, and process improvement. This role helps maintain accurate information, clear procedures, timely follow-up, and practical tools that support employees, managers, and internal partners. The position also supports daily office operations and employee self‑service resources to help routine questions and requests move efficiently.

About Laitram

Laitram is a family‑owned, innovation‑driven company committed to integrity, continuous improvement, and long‑term growth. Our four operating divisions — Intralox, Laitram Machinery, Lapeyre Stair, and Laitram Machine Shop — foster a collaborative, self‑managed culture where employees are empowered to contribute ideas, solve problems, and make a meaningful impact. Recognized as a New Orleans CityBusiness "Best Place to Work," Laitram offers exceptional opportunities for professional development, international exposure, and career advancement in an environment built on respect, honesty, fairness, and teamwork.

Job Responsibilities and Requirements

Travel and Corporate Card Administration

• Provide administrative support for global travel and corporate card programs, including user access, account maintenance, applications, changes, cancellations, and employee questions.
• Maintain accurate travel and card records, reports, contact lists, procedures, authorization documentation, and approved account changes.
• Coordinate with program owners, vendors, Finance, and internal partners to resolve routine questions, billing or account issues, and process updates.

Records, Reporting, and Process Improvement

• Prepare, update, and maintain reports, trackers, records, and documentation needed to support travel, corporate card administration, workplace operations, and P&C processes.
• Navigate business systems to locate information, validate data, build or update reports, and support accurate records and tracking.
• Use Microsoft Excel and reporting tools to organize data, identify trends or gaps, and present information in a clear, useful format.
• Handle employee, financial, travel, and operational information with confidentiality, discretion, and sound judgment.

Office Operations and Workplace Support

• Coordinate day-to‑day office operations, including supplies, shared spaces, visitors, mail, meeting support, and general workplace requests.
• Serve as a helpful first point of contact for routine employee questions related to the office, facilities, supplies and operational processes.
• Coordinate with vendors, internal partners, and building contacts to support timely resolution of workplace needs.

Employee Self‑Service and P & C Operations Support

• Support incoming employee questions and requests from the front receptionist area by helping employees find the right resources, complete common requests and use available self‑service tools.
• Maintain employee‑facing instructions, resources, forms, and reference materials so employees know where to find information and how to complete common requests.
• Support P & C operations by documenting procedures, organizing shared information, and helping ensure routine processes are clear, consistent, and easy to follow.
• Respond to routine employee and partner inquiries, escalating sensitive, confidential, policy‑related, or unusual matters to the appropriate People & Culture resource.

Required Qualifications

• 5 years’ experience in office management, workplace operations, administrative support, HR/People & Culture administration, travel administration, corporate card administration, or related role.
• Strong organization, attention to detail, follow‑through, and ability to manage multiple requests, deadlines, and priorities.
• Clear written, verbal, and interpersonal communication skills, with a service‑oriented approach to supporting employees and internal partners.
• Good judgment, discretion, and ability to follow defined processes, maintain confidentiality, and elevate issues appropriately.
• Tech‑savvy and comfortable navigating business systems, learning new tools, building reports, working with dashboards, and using Microsoft Excel to organize, review, and summarize data.
• Ability and willingness to work on site during established business hours and provide reliable support for daily office operations.