People & Culture Manager

Entropico; Los Angeles (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K Matching up to 6%

Paid sick leave

Unlimited PTO

Wellness stipend

Cell phone stipend

WFH stipend

Paid Parental Leave

Learning & growth opportunities

Job summary

Entropico is seeking a versatile People & Culture Manager to lead HR operations for the US and support global offices from its Glassell Park studio in Los Angeles.

You will drive full-cycle talent, onboarding, DE&I initiatives, and culture-building across full-time staff and long-term freelance talent, ensuring compliance with California and other labor standards in a fast-paced production environment.

Qualifications

• Bachelor’s degree in human resources, business management, or related field OR equivalent combination of education and relevant experience.
• 4–6 years of HR / People Operations experience
• Deep understanding of agency and commercial production workflows and relevant labor laws (CA & NY)
• Strong EQ and ability to adapt to cultural norms in a global work environment
• Exceptional communication and interpersonal skills
• Strong organisational and time management skills
• Ability to coach and counsel employees (including executives)
• Proficiency in HRIS & ATS systems and Google Workspace (Rippling bonus)
• Strong analytical and problem-solving skills with data-driven recommendations
• Growth mindset with development of others and high autonomy
• Collaborate across teams to ensure high-quality output
• Act in Entropico’s best interests

Responsibilities

• Serve as the day-to-day HR anchor and main point of contact across LA + NY offices, while supporting Sydney & London.

Job description

Entropico is a global creative company that moves effortlessly between advertising and entertainment. We use bold ideas, strong storytelling and innovative technology to connect audiences and brands to culture. Entropico’s foundation is our positive and collaborative culture and our passion for pushing the boundaries of how brands tell stories. Innovation and agility are key to our success.

About the role

We are looking for a versatile & empathetic People & Culture Manager to serve as a key global anchor for our People & Culture team. Working closely with the Head of People & Culture, you will be the driving force behind our HR operations in the US.

In this highly cross-functional role, you will champion the employee experience for our dynamic mix of full-time staff and long-term freelance talent. You will balance the human element of HR with rigorous operational compliance, seamlessly navigating employment standards from California to Australia, while ensuring a unified, inclusive company culture.

From supporting full-cycle talent acquisition and seamless onboarding, to driving actionable DE&I initiatives and culture-building events, you will be a trusted resource and advocate for our team. If you are passionate about fostering an engaging, equitable and high-performing environment within a fast-paced production landscape, we would love to hear from you!

This is a full-time position, based at our beautiful Glassell Park studio.

Responsibilities

HR Global Operations

• Serve as the day-to-day HR anchor and main point of contact across LA + NY offices, while supporting Sydney & London, adapting workflows for local labor norms while maintaining consistent culture.
• Manage culturally appropriate and compliant onboarding, orientation, and offboarding for both full-time staff and long-term freelance/contract talent.
• Maintain HR systems, records, and compliance across California, New York, and Australian employment standards in partnership with local leadership.
• Assist the Head of P&C in drafting, updating, and rolling out company policies, employee handbooks, and safety guidelines tailored to production environments.
• Help run annual employee engagement surveys and assist in analysing data to improve retention and morale.
• Support the administration of contracts and document preparation, including drafting standard offer letters, contractor agreements and other ad hoc documentation.
• Tracking compliance of mandatory employee training across all global offices.

Talent Acquisition & Management

• Source, screen, and interview candidates for staff roles across creative, production, strategy, and account teams.
• Support the bi-annual review and check-in process, helping managers set clear KPIs, deliver clear and concise feedback, and ensure employee engagement.
• Serve as a trusted point of contact for staff inquiries regarding benefits, leave, and workplace accommodations, escalating complex issues when necessary.
• Provide administrative and documentation support to the Head of P&C for sensitive employee relations matters, maintaining discretion and adhering to standard investigation protocols.
• Work with the Head of P&C to manage Learning and Development budgets with teams, ensuring tracking, usage, and equity across departments

Culture, Engagement & DE&I

• Design and execute culture-building events, mentorship programs, wellness initiatives, and team gatherings (both local and cross-office).
• Drive actionable DE&I initiatives in hiring, talent retention, and crew diversity standards across Entropico’s talent pool.

Experience & Skills

• Bachelor’s degree in human resources, business management, or related field OR equivalent combination of education and relevant experience.
• 4–6 years of HR / People Operations experience, ideally within a commercial production company or creative agency
• Deep understanding of agency and commercial production workflows and relevant labor laws, especially as it pertains to California and New York
• Strong EQ and ability to adapt to cultural norms in a global work environment
• Exceptional communication and interpersonal skills, with the ability to build trust across all levels of the organisation.
• Strong organisational and time management skills, demonstrating self-motivation with the ability to achieve results with minimal supervision.
• Ability to coach and counsel employees, including executive-level management
• Proficiency in HRIS & ATS systems, and Google Workspace. (Experience with Rippling will be a bonus.)
• Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
• Growth mindset with a passion for developing others and driving continuous improvement.
• Thrive autonomously and in team scenarios.
• Work collaboratively with the other teams to ensure the output of work is always of the highest quality possible.
• Add value to all productions & processes & contribute to the business's overall success.
• Most importantly, act within the best interests of Entropico.

Physical Requirements:

• Ability to sit/stand/kneel/crouch
• Ability to travel as required
• Must be able to work at a computer in an office setting, and remain in a stationary position 50% - 100% of the time.

Why Work With Us?

At Entropico, our mission is to make great work in a great workplace. We believe strongly in supporting the whole person, not just the employee, starting with the benefits below:

• You’ll have the opportunity to work on our exciting upcoming projects. Here’s a taste of what we do: https://entropico.com.au/
• You’ll be joining a team of people who are supportive, talented and genuine. You’ll join a team who’ll consistently inspire you.
• We offer a range of highly competitive benefits, including Medical, Dental and Vision coverage, 401K Matching up to 6%, paid sick leave and Unlimited PTO.
• To support wellbeing, we offer a highly subsidized wellness package with ClassPass, a behavioural health and family support program, Cell Phone and WFH stipends and a Paid Parental Leave program for growing families.
• We support your growth through co-funded learning and growth opportunities

Intentional Statement

Entropico is intentional about hiring talent from all backgrounds. We’re committed to creating an inclusive workspace where everyone knows they belong. We encourage people from all walks of life to apply, especially those from historically marginalised and oppressed communities.

Salary Range

Pursuant to state and local pay disclosure requirements, the salary range for this role is $90,000 - $100,000 per annum, with the final offer amount dependent on education, skills, experience and location. The pay rate listed is just one component of the total compensation package with employees, as Entropico also offers various benefits listed above.

The pay range for this role is:

90,000 - 100,000 USD per year (Los Angeles)