People & Culture (Human Resources) Manager

Embassy Suites Washington D.C. Georgetown; Washington (District of Columbia); On-site; USD 65,000 - 95,000; Full time

Job summary

Embassy Suites Washington D.C. Georgetown is seeking an experienced HR professional to support recruitment, onboarding, payroll and compliance across the property. You will post advertisements using HRIS/ATS, screen candidates, and coordinate timely handoffs to hiring teams.

You will also draft offer letters via HRIS/ATS and Adobe, conduct background checks, lead new hire orientations, and administer training through Typsy, while ensuring labor law compliance and accurate records.

Qualifications

• 3+ years HR leadership experience, hotel/lodging environment preferred
• Four year degree in related field required
• Hands-on experience with HRIS/ATS, payroll, onboarding, and compliance processes

Responsibilities

• Post employment advertisements using HRIS/ATS and templates
• Coordinate timely delivery of candidates to hiring teams
• Pre-screen candidates for minimum qualifications and availability
• Perform reference checks as required
• Draft and send offer letters via HRIS/ATS and Adobe
• Issue background checks and manage onboarding from start to finish
• Schedule orientations and manage training platform access (Typsy)
• Assist Payroll with processing and approvals
• Ensure compliance with federal/state labor laws and recordkeeping
• Maintain confidentiality of payroll files and related data
• Support employee relations and HR policy guidance

Skills

HR systems leadership

Candidate screening

Reference checks

Onboarding coordination

Training platform admin

Payroll processing

Education

Four year degree in related field

High School diploma/GED

PHR/SPHR certification preferred

Tools

HRIS/ATS

Adobe

Typsy

UKG

Job description

• Use HRIS/ATS to post employment advertisements. Ensure proper templates are used to maximize candidate pools.
• Ensure hiring teams receive all incoming candidates in a timely manner.
• Pre-screen candidates for minimum qualifications and availability as requested.
• Perform reference checks as required.

Job Summary

• Use HRIS/ATS to post employment advertisements. Ensure proper templates are used to maximize candidate pools.
• Ensure hiring teams receive all incoming candidates in a timely manner.
• Pre-screen candidates for minimum qualifications and availability as requested.
• Perform reference checks as required.

Recruiting;

• Use HRIS/ATS to post employment advertisements. Ensure proper templates are used to maximize candidate pools.
• Ensure hiring teams receive all incoming candidates in a timely manner.
• Pre-screen candidates for minimum qualifications and availability as requested.
• Perform reference checks as required.

Onboarding;

• Draft and send appropriate official offer letters via HRIS/ATS and Adobe using assigned templates.
• Issue background checks as required.
• Responsible for proper staff onboarding process start to finish for all hires, collection of USCIS compliant identification, E-verify filing, background check processing, authorizing time clock, schedule, and appropriate payroll access, issuance of benefits and perks, and creation of employee file.
• Schedule and lead hourly and managerial new hire orientations regularly.
• Lead all training and learning platform administration (Typsy) by ensuring all employees have access, removing terminated employees, promoting engagement, issuing required training, and working closely with leaders to develop content and build training paths for each subordinate position in their departments.

Payroll Administration;

• Assist Director of People and Culture with Payroll Processing and Approvals including but not limited to; time card review, auditing job codes and rates, filing of payroll documentation, allocation review, etc.
• Perform quarterly access audits with centralized UKG Specialist to ensure team members have appropriate visibility into UKG.
• Maintain confidentiality with all payroll files/information.
• Relays incoming documents relating to garnishments, child support, wage verifications, etc.
• Coordinates with department managers to ensure terminated employees are removed from the system as appropriate

General + Compliance;

• Builds a strong working relationship and communication flow with team members to promote openness, teamwork, and appreciation for each department and their role in our success.
• Follow company guidelines for progressive disciplinary action when necessary. Complete subordinate employee performance reviews/evaluations as required.
• Work with Area Director of People + Culture to ensure posted Federal and State Labor Laws are current and compliant.
• Maintain digital records and manual files according to federal and state retention laws.
• Work closely with Area Director of People + Culture to develop ongoing informative training and professional development for leadership team members.
• Assign required Anti-harassment training per state law. Track completion and provide follow-up reminders as needed.
• Act as culture champion for The Hamilton Hotel and EOS Hospitality. Convey EOS Ethos to team members, motivate, lead by example, and take part in actively increasing morale.
• Provide daily support to managers including guidance on employee relations, retention of current employees, creative suggestions in labor cost savings, coaching performance, and general guidance on HR policy and procedures. Be a resource and offer physical presence in difficult employee conversations and terminations.
• Works with Area Director of People + Culture to develop P+C SOPs and standardized practices.
• Encourage EOS Employee Engagement Survey participation from team members. Access and create annual action plans with Area Director of People + Culture based on survey results.
• Assist in the planning of Employee Relations events including Employee Appreciation Week, holiday festivities, cultural gatherings for international staff, Annual Leadership Party, pride week celebrations, etc.
• Attend trainings from local Legal teams and hospitality resources to keep abreast of all federal and state labor laws.
• Educate team members on benefit and perk eligibility. Provide resources to assist team members in benefit selection and personal management of insurance and other benefits.
• Work with EOS Benefit Administrator and Area Director of People + Culture to audit benefit eligibility and issuance of insurance, as well as conduct annual open enrollment process.
• Processes unemployment claims via online portal.
• Attend departmental meetings and training sessions as required. Attend reoccurring Morning Meetings, local and EOS People and Culture team meetings, and Check-Ins with General Manager.
• Willingness to work weekends, holidays, and/or flexible hours based on HR required business needs.
• Understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Comply with all time and attendance policies.
• Comply with all uniform, dress code, and appearance standards.
• Lead by example with professionalism and high standards of guest services.
• Assist General Manager with additional administrative assigned projects
• Ability to communicate with managers and staff in a positive, efficient, and friendly manner.
• Have shared accountability through a willingness to step into whatever role is needed to meet employee and leadership expectations. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions.
• Demonstrate a team-focused attitude and encourage collaboration. Motivate and lead the team to accomplish tasks effectively.

Key Skills & Experience Required

• 3 years Human Resources leadership experience, hotel/lodging environment highly preferred
• Four year degree in related field
• High School diploma/GED
• Successful completion of satisfactory background check
• Demonstrates natural leadership qualities with a positive, team-focused attitude
• Ability to establish and maintain effective professional relationships with property leadership, employees, corporate leadership and HR peers within the organization.
• Excellent organization and communication skills and the ability to communicate effectively with all levels of the business.
• Ability to exercise good judgment and sound decision making when making business recommendations.
• Excellent time-management skills and ability to take initiative with minimal supervision.
• Strong attention to detail and the ability to balance multiple tasks and projects simultaneously, through planning and prioritization.
• Ability to work as part of a team and as a team leader.
• Able to present themselves with an uplifting personality as well as presenting a high degree of confidentiality and professionalism at all times.
• Proficiency communicating in Spanish is a plus
• PHR/SPHR certification preferred but not required.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.