People & Culture Generalist

ECCO; Salem (NH); Hybrid; USD 75,000 - 85,000; Full time

Job summary

ECCO in the United States is seeking a People & Culture Generalist to support day-to-day HR programs across the employee lifecycle. You will own full-cycle recruitment, administer benefits, and ensure policy compliance while partnering with leaders to enable sound people decisions.

The hybrid role requires onsite presence at our Salem, NH corporate office on Monday, Wednesday and Thursday. Ideal candidates have 3+ years as an HR generalist and 3+ years in recruitment, with proficiency in

Qualifications

• Associate’s degree in business, HR or related field – or equivalent relevant work experience.
• 3+ years of experience in an HR generalist role with 5+ years of progressive Human Resources experience.
• 3+ years of experience managing full-cycle recruitment across multiple functions and organizational levels.
• Proficient with Microsoft Office and HRIS/ATS systems (Dayforce, SAP, Taleo).

Responsibilities

• Manage the organization’s full-cycle recruitment process including partnering with hiring managers, posting positions, sourcing and screening candidates, coordinating interviews, managing candidate communications, preparing offers, facilitating pre-employment activities, and supporting onboarding.
• Coordinate leave of absence administration, ensuring accurate documentation and compliance with applicable laws and company policies.
• Support the administration of employee benefits programs, including new hire enrollments, qualifying life events, Open Enrollment, employee communications, benefit reconciliations, vendor coordination, and responding to routine employee benefit inquiries while ensuring compliance with applicable policies and regulations.
• Serve as the primary administrator for SAP HR, managing employee and organizational data, processing HR transactions, and maintaining data accuracy.
• Support annual People & Culture processes, including performance management, merit planning, engagement surveys, objective setting, and other recurring HR initiatives.
• Assist with HR compliance activities, audits, document management, record retention, and required employment reporting.
• Respond to routine employee and manager inquiries regarding company policies, benefits, HR programs, and employment processes, escalating complex matters as appropriate.
• Support with preparation or execution of annual HR processes related to performance, engagement, objectives or merit procedures.
• Provide operational and administrative support to the People & Culture team and assist with special projects as business needs require.

Skills

Full-cycle recruitment

HR administration

Policy compliance

Microsoft Office

HRIS familiarity

Education

Associate’s degree in business/HR or related field

Tools

Dayforce

SAP

Taleo

Microsoft Office

Job description

At ECCO, we believe people are at the heart of our success. We are seeking a People & Culture Generalist to support the day-to-day execution of People & Culture programs and processes by providing responsive, accurate, and compliant HR support across the employee lifecycle. This role is responsible for owning the organization’s full-cycle recruitment process, administering employee benefits and established HR programs and processes, supporting annual People & Culture initiatives, and ensuring consistent application of company policies and procedures. Serving as a trusted operational partner, the Generalist maintains confidentiality, accuracy, and compliance while supporting employees, leaders, and the broader People & Culture team. This role also embodies our People & Culture philosophy of partnering with leaders to build capability and enable sound people decisions. Rather than functioning as a transactional service provider, the Generalist supports leaders through coaching, guidance, and expertise while reinforcing leader ownership and accountability for their teams.

This hybrid position requires onsite presence at our corporate office located in Salem, NH (mandatory Monday, Wednesday, Thursday in office).

Who You Are:

• Collaborate Across Functions: Partner effectively with colleagues across departments to build strong relationships, share knowledge, and achieve common business goals through seamless collaboration.
• Foster a Unified Culture: Contribute to a positive, collaborative, and inclusive workplace by building trust, supporting teammates, and working toward shared goals and collective success.
• Self-Starter Mentality: Bring a proactive, self-starter mindset with the creativity and resourcefulness to solve problems, take initiative, and drive work forward in a fast-paced evolving environment.

Key Responsibilities:

• Manage the organization’s full-cycle recruitment process including partnering with hiring managers, posting positions, sourcing and screening candidates, coordinating interviews, managing candidate communications, preparing offers, facilitating pre-employment activities, and supporting onboarding.
• Coordinate leave of absence administration, ensuring accurate documentation and compliance with applicable laws and company policies.
• Support the administration of employee benefits programs, including new hire enrollments, qualifying life events, Open Enrollment, employee communications, benefit reconciliations, vendor coordination, and responding to routine employee benefit inquiries while ensuring compliance with applicable policies and regulations.
• Serve as the primary administrator for SAP HR, managing employee and organizational data, processing HR transactions, and maintaining data accuracy.
• Support annual People & Culture processes, including performance management, merit planning, engagement surveys, objective setting, and other recurring HR initiatives.
• Assist with HR compliance activities, audits, document management, record retention, and required employment reporting.
• Respond to routine employee and manager inquiries regarding company policies, benefits, HR programs, and employment processes, escalating complex matters as appropriate.
• Support with preparation or execution of annual HR processes related to performance, engagement, objectives or merit procedures.
• Provide operational and administrative support to the People & Culture team and assist with special projects as business needs require.
• Support the administration of employee benefit programs, including new hire enrollments, qualifying life events, open enrollment, employee communications, benefit reconciliations, vendor coordination, and responding to routine employee benefit inquiries while compliance and applicable policies and regulations.
• Provide support across People & Culture functions as needed, leveraging individual expertise to meet evolving team and organizational priorities.
• Note: This job description does not exclude responsibilities not specifically stated that may become apparent during the execution of the duties of the position.

Minimum Qualifications – Education & Experience

• Associate’s degree in business, Human Resources or related field – or equivalent relevant work experience.
• 3+ years of experience in an HR generalist role with 5+ years of progressive Human Resources experience.
• 3+ years of experience managing full-cycle recruitment across multiple functions and organizational levels.

Minimum Qualifications – Skills & Abilities

• Demonstrates excellent organizational skills and attention to detail.
• Maintains discretion when handling confidential information.
• Communicates professionally and effectively with employees and leaders at all organizational levels.
• Prioritizes work effectively while managing multiple competing deadlines.
• Demonstrates proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams.
• Experiences using HRIS and ATS systems, such as Dayforce, SAP, and Taleo.
• Ability to work independently, while also collaborating effectively within a team environment.
• Ability to read, write, and speak English at a proficient level.

Travel Requirements

• There is no travel anticipated for this role.
• Salary Range: $75,000 - $85,000***

EEO Statement

ECCO prohibits harassment and discrimination in employment on the basis of actual or perceived race, color, religion, religious creed, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity and gender expression (including transgender status), national origin, ancestry, sexual orientation, marital status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, age, military and/or veteran status, or any other characteristic protected by federal, state, or local law.

ECCO also recognizes and supports the obligation to reasonably accommodate employees to allow them to perform the essential functions of their jobs. Accordingly, ECCO will endeavor to make a reasonable accommodation to applicants and employees who have requested an accommodation or for who ECCO has notice may require such an accommodation, without regard to any protected classifications, related to an individual’s: (i) physical or mental disability; (ii) sincerely held religious beliefs and practices; (iii) needs as a victim of domestic violence, sex offenses or stalking; (iv) needs related to pregnancy, childbirth or related medical conditions; and/or (v) any other reason required by applicable law, unless the accommodation would impose an undue hardship on the operation of our business. Any individual who would like to request an accommodation should contact Human Resources at 603-537-7300.

Applicants or employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. ECCO will not allow any form of retaliation against applicants or employees who raise issues of perceived harassment or discrimination in good faith.

ECCO is happy to provide information related to your rights under Federal employment regulations. Please refer to the following link: