People + Culture Coordinator

Detroit Foundation Hotel; Detroit (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Detroit Foundation Hotel is seeking a People + Culture Coordinator to partner with the Director of People + Culture. This role supports onboarding, benefits, recruitment, and policy administration to foster a positive, inclusive workplace across all departments.

You will manage HRIS systems, assist with open enrollment and audits, and serve as a trusted advisor on associate relations, compliance, and training while upholding the hotel's culture pillars of People, Place, and Character.

Qualifications

• Bachelor’s degree in Hospitality Management, Human Resources, or related field preferred.
• Minimum two years of HR experience or comparable hotel operations.
• Knowledge of Title VII, ADEA, FLSA, ADA, OSHA and FMLA.
• Ability to navigate computer systems including HRIS.

Responsibilities

• Uphold the company’s People, Place, and Character pillars in daily practice.
• Partner with departments to support recruitment, onboarding, and benefits.
• Maintain HR processes, HRIS, and learning event tracking.
• Assist with onboarding, benefits enrollment, COBRA, and audits.
• Support communications across hotel teams with inclusive language.

Skills

HR knowledge

English proficiency

Interpersonal skills

Office software

HRIS experience

Education

Bachelor's degree

Tools

HRIS systems

Microsoft Office

Job description

PEOPLE + CULTURE COODRINATOR POSITION PROFILE

Reports to Director of People + Culture; position is non-exempt

WHO WE ARE

Hotels done differently. It’s not just a slogan, it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live and who we serve.

The Detroit Foundation Hotel has transformed the historic Detroit Fire Department Headquarters into a 100 room independent hotel that adds another piece to the ongoing Detroit renaissance puzzle. The hotel draws on the Motor- City's unparalleled past while proactively moving the city to its next incarnation as a national cultural, business and artistic touch- point. Featuring an inviting ground- floor restaurant, The Apparatus Room, the hotel partners with local distillers, brewers, farmer s and other edible sundry purveyors to deliver and authentic Detroit experience.

The hotel is managed by Aparium, which was founded in 2011, driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets.

Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets

WHO YOU ARE

You are humble and understand the need to work side-by-side with others; and you take feedback to make things better seriously. Your experience is eclectic and dynamic. You have prepared for the worst emergency, and you are the one exuding calm, confidence, and know-how when the unexpected rears its head. You have a special place in your heart for the people and teams you have worked with during your career. You understand that an organized and systematic approach to preventative maintenance is necessary for the life and well-being of the property. You know every hour spent in preparation is worth ten in reaction. You know success comes through collaboration and teamwork.

THE ROLE

The People + Culture Coordinator reports to and works directly with the Director of People + Culture. As an HR professional, you will live and breathe the company’s culture pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all associates. The position will ensure execution of proven practices and programs, ensuring associates feel recognized, valued, and supported. This position supports all areas of the hotel as a trusted advisor and sounding board for associates. If positivity, self-sufficiency, and attentiveness are not your main attributes, this is not the position for you.

WHAT YOU WILL DO

• Uphold and act as a role model for the company’s principles of People, Place, and Character, embodying values that drive collaboration, intuitive service, and translocal hospitality to guests and your co-workers
• Demonstrate a desire and ability to gain an understanding of all departments, knowing that the more you understand the business, the better you can partner in its success
• Ensure People + Culture processes and practices are kept up to date, on track, and running smoothly, including HRIS systems, administrative responsibilities, recruitment flow, tracking learning events, timely responses to phone calls and email
• Be the primary caretaker for associate benefit needs, including new hire automated onboarding, benefits open enrollment and audits, COBRA administration, eligibility audits and associate benefit questions
• Assist with the recruitment process by coordinating job requisitions, creating job postings, corresponding with applicants, interviewing, preparing offer letters, monitoring background checks, coordinating and co-facilitating orientation, and processing new hire paperwork
• Be an associate’s guide to understanding workers’ compensation practices and reporting, LOA administration practice, timely and accurate unemployment response and reporting, questions regarding paycheck administration, time and attendance expectations and sound interpretation of the associate handbook
• Regularly "nudge" hotel leaders to ensure follow through in achieving recruitment processes, policy rollouts and acknowledgements, other key deliverables, and their support and leadership at internal celebrations
• Communicate to hotel teams via multiple channels including email, word of mouth, fliers, chalkboards, bulletin boards, Outlook invites, etc.; ensure inclusivity by utilizing translation resources to relay information to other represented languages when applicable and feasible
• Be cool and calm like a duck on water while balancing the coordination of multiple tasks, projects and deadlines, while still extending a warm, professional, and timely assistance to associates with walk-in or pop-up requests, know when to reprioritize
• Play an active role within hotel committees, meetings, activations and crunch response opportunities, including helping drive philanthropic, safety, environmental, wellness, community involvement, and other initiatives
• Achieve your responsibilities without direct supervision and make sound decisions that represent accurate information, a flair for detail, and show due diligence in fact finding
• Know how to keep a secret by maintaining confidentiality and discretion pertaining to associate information and sensitive matters
• Achieve expert knowledge and practice of departmental policies, service procedures and standards, and be willing to receive other responsibilities and request for assistance in other departments as requested by a hotel leader
• Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws.The hoteland company are a smoke-free, drug-free facility, and equal opportunity employer

WHAT YOU WILL NEED

• Bachelor’s degree with an emphasis in Hospitality Management or Human Resources or related field preferred, but not required
• Minimum of two (2) of Human Resources experience; or comparable of Hotel Operations experience
• Fundamental knowledge of Title VII, ADEA, FLSA, ADA, OSHA and FMLA
• Ability to navigate computer systems, including Microsoft Office Suite and HRIS system experience
• Adaptable interpersonal skills to communicate effectively with all associates, regardless of role
• Professional proficiency in the English language, including reading, writing and verbal communication
• Proficiency in the Spanish language not required, but certainly a plus
• Ability to work Monday through Friday during standard daytime office hours, while maintaining the flexibility to occasionally adjust schedule to meet the needs of the team and associates
• Ability to work at a computer for the majority of an 8-hour shift, up to 40 hours a week
• Ability to lift up to 15 pounds on a regular basis

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.