People & Culture Administrator, Leaves of Absence

BDO USA, LLP; Charlotte (NC); On-site; USD 70,000 - 77,000; Full time

Benefits offered by this job

ESOP company

Total Rewards benefits

Career growth opportunities

Job summary

The People & Culture Administrator, Leaves of Absence at BDO USA, LLP handles day-to-day administration of leaves, ensuring compliance with federal and state regulations while delivering excellent customer service.

Responsibilities include determining eligibility for FMLA, advising employees and HR, maintaining records, and collaborating with payroll, legal and benefits to manage leave programs. This role requires strong communication and confidentiality with a focus on accuracy.

Qualifications

• Minimum 3 years of HR experience, preferably in leaves/benefits.
• Experience with ERISA, FMLA, HIPAA, ADA, COBRA and state benefits regulations.
• PHR certification preferred.

Responsibilities

• Manages all leaves of absences and determines FMLA eligibility per laws and policy.
• Advises employees and HR on leave provisions and requirements.
• Counsels on leave benefits, return-to-work dates, and documentation.
• Coordinates with payroll, legal, benefits and other groups for leave processes.
• Maintains confidential leave records and HIPAA-compliant certifications.
• Produces reports on leaves and utilization across the organization.
• Maintains knowledge of FMLA, HIPAA, ADA and related policies firm-wide.

Skills

Leave of Absence

HR policy knowledge

Regulatory compliance

HIPAA compliance

Communication

Microsoft Office

Oracle HCM

Education

Bachelor's/Associate in Business Admin, HR, or Finance

Tools

Microsoft Office Suite

Oracle HCM

Job description

Job Summary

The People & Culture Administrator, Leaves of Absence is responsible for the day-to-day administration of leaves of absences including maintaining compliance with all federal and state regulations and BDO's internal policies while providing excellent customer service.

Job Duties

Leave of Absence Administration

• Manages all leaves of absences, determines eligibility for various leave programs including Family and Medical Leave (FMLA) according to legislative guidelines and BDO's policies.
• Advises HR personnel and employees on leave eligibility, provisions, and other matters related to Leave of Absences
• Counsels employees and HR concerning leave benefits and provides individuals with accurate information relating to leave certification requirements, return to work dates, etc.
• Communicates with other functional groups that interact with the leave process (payroll, legal, people & culture, etc.) as applicable
• Maintains employee leave records, including confidential medical certifications ensuring HIPAA compliance
• Prepares reports on employees leaves and utilization of leave programs within BDO
• Handles all requests for leaves and ensures the appropriate information is documented and distributed in accordance with legislative regulations
• Serves as subject matter expert regarding all leaves of absences including but not limited to BDO sponsored policies, FMLA, state sponsored regulations, HIPAA, ADA as well as other leave of absence related policies and guidelines applicable to BDO firm wide
• Consults with BDO legal as appropriate to manage firm's leave of absence programs to ensure compliance with legal requirements as well as BDO's internal policies and procedures.
• Along with the Leave Manager, collaborates with People & Culture Manager, Benefits, People & Culture Director and legal to make or recommend changes to leave of absence programs
• Monitors federal or state regulatory changes to leave of absence statutes, and recommend necessary changes to ensure continued compliance

Total Rewards - Benefits

• Is knowledgeable about BDO's benefits to answer questions from those requesting a leave of absence, including disability, medical, dental, vision, life insurance, premiums, life event changes, etc.
• Assists the benefits team with projects and day to day administration of benefits as time permits

Other duties as required

Supervisory Responsibilities

• N/A

Qualifications, Knowledge, Skills and Abilities

Education

• Bachelor's degree or Associate's degree preferably in Business Administration, Human Resources or Finance required

Experience

• Minimum of 3 years of Human Resources experience, required; preferably in leaves/benefits
• Prior experience dealing with ERISA, FMLA, HIPAA, ADA, COBRA, Workers' Compensation, DOL requirements and state regulations regarding benefits and leaves, preferred

License/Certifications

• PHR, preferred

Software

• Proficient in the use of Microsoft Office Suite, required
• Experience working with Oracle HCM, preferred

Language

• N/A

Other Knowledge, Skills & Abilities

• Excellent verbal and written communication skills, client service and organization skills
• Solid organizational skills with the ability to meet project deadlines with a focus on details
• Strong analytical and problem-solving skills along with attention to detail
• Ability to successfully multi-task while working independently or within a group environment
• Ability to work in a demanding, deadline-driven environment and handle multiple projects simultaneously
• Capacity to build and maintain strong relationships with internal and external clients
• Capable of maintaining confidential information and matters with discretion
• Strong understanding of applicable federal and state regulations BDO firm wide governing leave of absences
• Strong working knowledge of HR policies and practices
• Ability to communicate with all levels of leadership while providing a high level of customer service and confidentiality
• Ability to adapt communication style to successfully convey messages and objectives to diverse audience

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $70,000 - $77,000
Maryland Range: $70,000 - $77,000
NYC/Long Island/Westchester Range: $70,000 - $77,000

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you'll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you'll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we're building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits.

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets