People Consulting - UKG Workforce Management Consulting Manager

EY; New York (NY); Hybrid; USD 149,000 - 260,000; Full time

Job summary

An established industry player is seeking a People Consulting - UKG Workforce Management Consulting Manager to join their dynamic team. This role offers a unique opportunity to lead large-scale workforce management projects, focusing on UKG solutions. You will collaborate with diverse teams to deliver exceptional client service, enhance operational efficiency, and drive business transformation initiatives. With a commitment to developing future-focused skills in a supportive environment, this position empowers you to shape your career while contributing to a better working world. If you are passionate about workforce management and looking for a challenging yet rewarding opportunity, this role is perfect for you.

Benefits

Medical Coverage

Dental Coverage

401(k) Plans

Flexible Vacation Policy

Paid Time Off

Winter/Summer Breaks

Personal/Family Care Leave

Qualifications

• 7+ years of relevant experience in WFM.
• Experience with large-scale UKG WFM projects.
• Subject matter expert in workforce management.

Responsibilities

• Lead large-scale WFM projects and deliver quality client service.
• Advise clients on WFM best practices and service delivery.
• Identify WFM improvement initiatives and enhance quality.

Skills

Time Management

Attendance Management

Leave Management

Forecasting

Labour Scheduling

Analytical Abilities

Communication Skills

Education

Bachelor’s Degree

Tools

UKG WFM

ADP

Workforce Software

Ceridian

PeopleSoft/Oracle

SAP

Workday

Excel

Word

PowerPoint

Job description

People Consulting - UKG Workforce Management Consulting Manager

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People Consulting - UKG Workforce Management Consulting Manager

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At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

People Consulting - UKG Workforce Management Consulting Manager

Managing global workforces is increasingly complex. People Consulting builds and improves organizational and individual performance, delivering a highly complex and challenging mission, especially in an ever changing working environment. As a member of one People Consulting you’ll be part of a team with a wide variety of experiences and a supportive environment. When you join us you will gain unique experiences and valuable knowledge working across capabilities, sectors and geographies and have the opportunity to take your career in the direction you want.

The opportunity

As a member of the People Consulting team, you will join a talented group of professionals that help clients in a number of areas. These include the development and implementation of global workforce management (“WFM”) solutions, and transformation activities in support of broader business initiatives and overall business strategy. Our key capabilities include global WFM advisory, technology solution implementation and business transformation.

Your key responsibilities

You will be a key resource on large-scale WFM related projects, primarily UKG WFM. In this role, you should be able to deliver quality client service and work products, deliver insightful solutions and balance multiple priorities. You will be expected to have excellent communication skills, integrate into and lead new teams, and rapidly establish internal and client relationships. Specifically, you will support clients’ global WFM challenges, issues and complex requirements, including advising on WFM best practices and service delivery model. You will be responsible for identifying WFM improvement initiatives and efficiency opportunities to enhance WFM quality and adherence to internal controls while reducing overall risk. You should also be able to support and deliver seamless transition during UKG WFM solution implementations and transformations.

Skills and attributes for success

• Support client projects leveraging deep knowledge and understanding of Time Management, Attendance, Leave Management, Forecasting and Labour Scheduling and other components of Workforce management processes and systems
• Contribute to generating profitable revenue through identifying follow-on engagement opportunities and developing lasting relationships with clients
• Participate in full life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration and Postproduction Support)
• Influence and persuade clients and stakeholders to gain support for WFM transformation and WFM operational improvement initiatives and/or decisions
• Encourage and facilitate collaboration amongst team members, and promote an inclusive working environment
• Contribute to business development and client pursuit activities in the WFM space by developing proposals and delivering presentations
  
  

To qualify for the role you must have

• Bachelor’s Degree
• Relevant professional experience, including previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to a large-scale UKG WFM project(s)
• Be recognized as a subject matter expert in one or more areas in the Workforce management domain (Time management, attendance, forecasting, scheduling, etc.)
• Experience in managing or leading multiple global and/or multi-national UKG WFM and HR system implementations
• Experience in managing or supporting global and/or multi-national WFM operations
• 7+years of prior relevant experience
• Personal success in current job with WFM experience in one or more of our capabilities
• Willingness to travel as needed, and working in a balanced hybrid environment
  
  

Ideally, you’ll also have

• Large-scale project management experience, including budget, scope and resource management; inclusive of global or multi-national client WFM project experience
• Global WFM consulting experience, knowledge of WFM and HR technology vendors, primarily UKG. Other technology solutions such as ADP, Workforce Software, Ceridian, PeopleSoft/Oracle, SAP, Workday, are desireable.
• Common knowledge of WFM, with priority to UKG, business process activities; and ability to modify and apply processes depending upon client sector
• Business development experience – proposal development, orals presentation development and delivery, CRM management, and deal-size revenue/economics/pricing creation
• Strong numbers acumen, including analytical abilities and knowledge of Excel, Word and PowerPoint
  
  

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $124,700 to $228,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $149,700 to $260,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  
  

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Professional Services

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