People and Culture Services Coordinator

All For Kids; Los Angeles (CA); Sur place; USD 52 000 - 75 000; Plein temps

Résumé du poste

All For Kids is seeking a Services Coordinator to support the People & Culture department in managing the employee lifecycle, HRIS data, and recruitment-related activities. You will assist with onboarding, changes, and maintaining accurate records, while collaborating with the Director of People & Culture and the broader team.

The role emphasizes organization, discretion, and a proactive approach to improving processes and the employee experience in a fast-paced environment.

Qualifications

• Prior experience in Human Resources, People Operations, employee experience, administrative support, or a related area preferred.
• Experience working with an HRIS or other employee data system preferred.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities, follow through on assignments, and meet deadlines.
• Strong written and verbal communication skills.
• Demonstrated professionalism, discretion, and ability to handle confidential information.
• Strong customer-service orientation and ability to build positive working relationships across all levels of the organization.
• Comfortable working independently while also collaborating as part of a team.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to learn new systems, processes, and technology quickly.

Responsabilités

• Process and maintain employee information and employment changes within the HRIS, ensuring information is accurate, complete, and timely.
• Support employee lifecycle processes, including new hires, onboarding, employee changes, transfers, promotions, and separations.
• Maintain accurate employee records and documentation in accordance with organizational practices and applicable requirements.
• Assist with onboarding activities and help create a welcoming and organized experience for new employees.
• Coordinate employee-related administrative needs, including employee badges, documentation, and other workplace resources.
• Respond to routine employee questions and appropriately route more complex matters to the appropriate People & Culture team member.
• Support the Talent Acquisition team with recruitment and hiring activities.
• Create and post job openings across appropriate recruitment platforms and systems.
• Assist with maintaining accurate job posting and candidate information.
• Support hiring and pre-employment processes and help ensure required steps and documentation are completed.
• Partner with recruiters, hiring managers, and other People & Culture team members to support an organized and positive candidate and new-hire experience.
• Enter, review, and maintain employee data within the HRIS.
• Run recurring and ad hoc reports to support People & Culture operations, leadership needs, audits, and organizational decision-making.
• Review HR data for accuracy and identify discrepancies or items requiring follow-up.
• Support internal and external audits by gathering, organizing, reviewing, and tracking requested employee records, reports, and supporting documentation.
• Assist with audit preparation and follow-up activities, including monitoring outstanding requests and coordinating documentation with appropriate People & Culture team members.
• Conduct routine reviews of HR records and data to support accuracy, completeness, and compliance with organizational requirements.
• Assist with tracking departmental metrics, projects, and other People & Culture information.
• Maintain organized electronic files, trackers, and departmental records.
• Support employee engagement, recognition, wellness, and other employee experience initiatives.
• Provide day-to-day administrative and project support to the Director of People & Culture.
• Assist with departmental projects, communications, meetings, and special initiatives.
• Coordinate meeting logistics, prepare materials, take meeting minutes, and track follow-up items as needed.
• Process and track invoices and assist with other departmental administrative and operational needs.
• Collaborate across the People & Culture team and provide support where needed to help maintain effective department operations.
• Handle employee and organizational information with discretion and maintain appropriate confidentiality.
• Identify opportunities to improve processes, organization, and the employee experience.
• Perform other related duties and special projects as assigned.

Connaissances

Organizational skills

Attention to detail

Multitasking

Communication skills

Confidentiality

Customer service

Team collaboration

Independent working

Learning new systems

Project support

Outils

HRIS (HR Information System)

MS Office

Outlook

Word

Excel

PowerPoint

Description du poste

The People & Culture Services Coordinator plays an integral role in supporting the day-to-day operations of the People & Culture department and the overall employee experience. This position provides support across the employee lifecycle, including talent acquisition, onboarding, HRIS administration, employee changes, reporting, audit support, employee experience initiatives, and general People & Culture needs.

Working closely with the Director of People & Culture and members of the broader People & Culture team, the Services Coordinator helps ensure that employee information, processes, and departmental activities are accurate, timely, organized, and responsive to the needs of employees and leaders.

The ideal candidate is highly organized, detail-oriented, resourceful, and service-minded, with a positive attitude and the ability to successfully manage a variety of responsibilities in a fast-paced environment.

Job Responsibilities

Employee Lifecycle

• Process and maintain employee information and employment changes within the Human Resources Information System (HRIS), ensuring information is accurate, complete, and timely.
• Support employee lifecycle processes, including new hires, onboarding, employee changes, transfers, promotions, and separations.
• Maintain accurate employee records and documentation in accordance with organizational practices and applicable requirements.
• Assist with onboarding activities and help create a welcoming and organized experience for new employees.
• Coordinate employee-related administrative needs, including employee badges, documentation, and other workplace resources.
• Respond to routine employee questions and appropriately route more complex matters to the appropriate People & Culture team member.

Talent Acquisition Administrative Support

• Support the Talent Acquisition team with recruitment and hiring activities.
• Create and post job openings across appropriate recruitment platforms and systems.
• Assist with maintaining accurate job posting and candidate information.
• Support hiring and pre-employment processes and help ensure required steps and documentation are completed.
• Partner with recruiters, hiring managers, and other People & Culture team members to support an organized and positive candidate and new-hire experience.

HRIS, Reporting, Data & Audit Support

• Enter, review, and maintain employee data within the HRIS.
• Run recurring and ad hoc reports to support People & Culture operations, leadership needs, audits, and organizational decision-making.
• Review HR dateea for accuracy and identify discrepancies or items requiring follow-up.
• Support internal and external audits by gathering, organizing, reviewing, and tracking requested employee records, reports, and supporting documentation.
• Assist with audit preparation and follow-up activities, including monitoring outstanding requests and coordinating documentation with appropriate People & Culture team members.
• Conduct routine reviews of HR records and data to support accuracy, completeness, and compliance with organizational requirements.
• Assist with tracking departmental metrics, projects, and other People & Culture information.
• Maintain organized electronic files, trackers, and departmental records.

Employee Experience & Department Support

• Support employee engagement, recognition, wellness, and other employee experience initiatives.
• Provide day-to-day administrative and project support to the Director of People & Culture.
• Assist with departmental projects, communications, meetings, and special initiatives.
• Coordinate meeting logistics, prepare materials, take meeting minutes, and track follow-up items as needed.
• Process and track invoices and assist with other departmental administrative and operational needs.
• Collaborate across the People & Culture team and provide support where needed to help maintain effective department operations.
• Handle employee and organizational information with discretion and maintain appropriate confidentiality.
• Identify opportunities to improve processes, organization, and the employee experience.
• Perform other related duties and special projects as assigned.

What you will need to bring:

• Prior experience in Human Resources, People Operations, employee experience, administrative support, or a related area preferred.
• Experience working with an HRIS or other employee data system preferred.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities, follow through on assignments, and meet deadlines.
• Strong written and verbal communication skills.
• Demonstrated professionalism, discretion, and ability to handle confidential information.
• Strong customer-service orientation and ability to build positive working relationships across all levels of the organization.
• Comfortable working independently while also collaborating as part of a team.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to learn new systems, processes, and technology quickly.