People Analytics Specialist

Snohomish County; Everett (WA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Snohomish County is seeking a People Analytics Specialist project position to backfill and support during our ERP implementation. This opportunity is open to current Snohomish County employees only.

The role provides functional support, analysis, and implementation of HRIS, HR technology, and analytics needs, including developing reports and dashboards and training materials for HR staff.

Qualifications

• A Bachelor's degree in business administration, computer science or related field; AND two (2) years experience in functional analysis, business analysis and software administration/implementation; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities.
• Must pass job related tests.
• Experience with HRIS and other HR systems preferred; SharePoint site experience preferred.

Responsibilities

• Leads the implementation and use of HRIS including configuration, customization and administration of major HR systems.
• Collaborates with DoIT for daily maintenance and support of HR systems to ensure operational integrity.
• Recommends and implements procedural changes to improve operations and HR systems performance.
• Tests HRIS updates and troubleshoots releases prior to full implementation.
• Performs data problem analysis and identifies user errors or gaps in procedures.
• Provides application support to department staff and projects.
• Develops training materials and ad hoc reporting for HR users.
• Performs people analytics through HRIS reports and dashboards to meet requirements.
• Coordinates with DoIT to manage contracts with consultants and vendors.
• Oversees the department's website and related documentation.

Skills

data management

data reporting

HRIS systems

spreadsheets

databases

analytics tools

project management

Education

Bachelor's degree in business administration or computer science

Tools

SharePoint

Job description

Description

Snohomish County is hiring a People Analytics Specialist project position to backfill and support during our Enterprise Resource Planning (ERP) implementation. Project positions are budgeted through 12/31/2026 but anticipated to continue through the next biennial budget end date of 12/31/2028.

This opportunity is open to current Snohomish County employees only.

Basic Function

To provide functional support, subject matter expertise, analysis, maintenance, and implementation of Human Resources Information Systems (HRIS), websites, Human Resources (HR) technology, and analytics needs.

Job offers are contingent on successful completion of employment verification and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

For any questions, reach out to [e-mail]

Job Duties

Statement of Essential Job Duties

1. Leads the implementation and use of HRIS, including assisting in the configuration, customization and administration of major HR systems.

2. Works with the Department of Information Technology (DoIT) to perform day-to-day functional maintenance and support of HR systems to ensure operational maintenance and integrity.

3. Recommends and implements procedural changes to improve operations and enhance the performance of HR systems. Apply appropriate models, data, and best practices to evaluate and improve the efficiency and effectiveness of the department's technologies.

4. Tests HRIS for program updates and troubleshoots new releases prior to full implementation to provide suggested solutions to developers.

5. Performs analysis to troubleshoot the cause for data problems. Researches and identifies limitations, user errors or lack of standard procedures for ongoing administration.

6. Provides application support to department staff. Supports the needs related to system operations, HR processes, and special projects.

7. Provides relevant information, creates and updates training materials to support HR users. Develops ad hoc reporting and other analytical activities.

8. Performs people analytics through the development of HRIS reports and dashboards as necessary to meet reporting requirements and to provide staff and management with information to support workflows and business decisions.

9. Coordinates with DoIT to organize technology service and maintenance contracts as needed, including oversight/validation of work performed by consultants and vendors.

10. Oversees and maintains the department's website and any related technical documentation.

Statement of Other Job Duties

1. Maintains network access profiles/permissions for Human Resources, including access rights to directories, groups and files.

2. May serve as the liaison with outside contract vendors; recommends and oversees new programs and modifications to existing programs.

3. May act as project lead in helping departments develop automated solutions to related workflow issues.

4. Performs related duties as required.

Minimum Qualifications

A Bachelor's degree in business administration, computer science or related field; AND two (2) years experience in functional analysis, business analysis and software administration/implementation; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.

Preferred Qualifications

Experience with HRIS and other HR systems preferred.

Experience creating and updating SharePoint sites preferred.

Special Requirements

Must sign a confidentiality agreement as a condition of employment.

Additional Information

Knowledge and Abilities

Knowledge of:

• data management and data reporting philosophy, standards, and best practices

• HRIS systems and functionality

• expertise with spreadsheets, databases, and analytics tools

• advanced technology use standards and best practices

• troubleshooting techniques and best practices

• various file structures and formats

• project management principles, tools, and techniques

Ability to:

• work independently while managing multiple priorities and changing deadlines in a timely manner

• maintain multiple work activities and shift from one task to another while still maintaining deadlines

• effectively communicate (written and oral) with all levels of employees and management, technical and non-technical users

• have attention to detail and to think creatively and strategically to resolve system issues

• understand and analyze user needs to develop processes within existing software

• analyze general technology problems and facilitate implementation of sound solutions

• design/create applications functions utilizing technology to improve efficiency

• maintain necessary records and documentation and prepare clear, concise guides and other written material

• establish and maintain effective work relationships with superiors, peers, and associates

• communicate effectively, both orally and in writing, with people of varying degrees of technical background

• participate and contribute to data planning, design and development efforts

• plan and think logically and be able to prioritize work

• work under pressure, cope with interruptions, and meet deadlines

• exercise good judgment as to when to act independently and when to consult others

Physical Requirements

Occasionally required to lift items weighing approximately thirty (30) pounds.

Supervision

The employee receives general direction from an administrative superior. The work is performed with considerable independence and is reviewed through meetings, status reports and from results obtained.

Working Conditions

The work is performed remotely and in an office environment.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

EEO Policy and ADA Notice

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.

Visit www.snohomishcountywa.gov/Benefits to learn more about the following benefits.

County Benefits

• Medical Insurance

• Vision Insurance

• Dental Insurance

• Retirement

• Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance

• Long Term Disability (LTD)

• Commuting Benefits

• Employee Assistance Program (EAP)

• Partners for Health Employee Wellness Program

• Leave & Holidays

Voluntary Benefits

• Deferred Compensation 457(b)

• Supplemental Group Term Life Insurance

• Additional Accidental Death and Dismemberment Insurance (AD&D)

• Flexible Spending Accounts (FSA)

• Supplemental Individual Insurance Policies

Healthcare Premiums

• Regular full-time employees: If you work 35 or more hours per week, you will pay these monthly premiums for medical insurance. The County pays the monthly premiums for vision, dental, and basic life insurance.

• Regular part-time employees: If you work between 20 and 34 hours per week, you will pay pro-rated monthly premiums for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's ACA Employer Shared Responsibility Guide to learn more.