PEO Risk Management Specialist

W. R. Berkley; Charlotte (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Key Risk, a member of W. R. Berkley Corporation, seeks a PEO Risk Management Specialist in Charlotte, NC to identify, evaluate, and mitigate workplace risks while supporting client retention and growth.

You will conduct risk assessments, develop safety plans, support return-to-work programs, and analyze loss data. BA/BS and workers' compensation experience are preferred; strong communication skills are essential.

Qualifications

• BA/BS Degree required.
• Experience in workers' compensation, loss control, risk management, occupational safety, insurance, or PEO operations preferred.
• Experience consulting with employers across multiple industries preferred.

Responsibilities

• Conduct occupational risk assessments and evaluate workplace exposures.
• Identify safety, regulatory, and workers' compensation risk factors.
• Develop and implement safety improvement plans to reduce injuries.

Skills

Workers' compensation

Risk management

Regulatory compliance

OSHA knowledge

Data analysis

Client relationships

Training delivery

Microsoft Office

Underwriting support

Public speaking

Education

BA/BS Degree

Tools

Microsoft Office

Data analysis tools

Job description

Company Details

With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results.

All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P.

For further information about Key Risk please visitwww.KeyRisk.com

Responsibilities

The PEO Risk Management Specialist provides occupational risk assessment, safety consulting, and risk management services in support of Key Risk's Professional Employer Organization (PEO) program. This role partners closely with PEO clients, brokers, underwriting, claims, and service teams to identify, evaluate, and mitigate workplace risks while supporting client retention, profitability, and growth.

The Specialist serves as a trusted advisor to PEO clients and works collaboratively to implement effective safety and workers' compensation management strategies. Through data analysis, client consultation, training, and proactive service planning, this individual helps improve workplace safety performance, reduce claim frequency and severity, and support sustainable underwriting results.

• Conduct occupational risk assessments and evaluate workplace exposures across diverse industries and client operations.
• Identify safety, regulatory, and workers' compensation risk factors impacting PEO clients.
• Develop and implement safety improvement plans designed to reduce injuries and improve client performance.
• Assist clients in establishing effective safety committees, policies, procedures, and employee training programs.
• Monitor client progress toward safety and risk management objectives and recommend corrective actions when necessary.
• Support development and implementation of return-to-work and transitional duty programs.

PEO Underwriting Support

• Partner with underwriting during prospect evaluation, onboarding, renewal, and retention activities.
• Evaluate prospective clients and provide risk management recommendations that support underwriting decisions.
• Participate in pre-bind and renewal discussions to identify opportunities and concerns related to workplace risk.
• Assist in evaluating loss trends, claim drivers, and operational changes that may affect account performance.

Client Service and Account Management

• Serve as the primary risk management liaison for assigned PEO clients.
• Conduct client onboarding activities, including orientation, safety program review, and service plan development.
• Collaborate with PEO service teams, claims professionals, and underwriting partners to deliver coordinated client solutions.
• Build strong relationships with client leadership, HR teams, safety personnel, and agency partners.
• Maintain accurate records of client contacts, recommendations, and service activities.

Training and Education

• Deliver virtual and onsite training programs focused on workplace safety, injury prevention, regulatory compliance, and workers' compensation best practices.
• Facilitate new client orientation and ongoing educational sessions.
• Develop and distribute educational resources and risk management communications.

Data Analytics and Program Performance

• Analyze loss runs, claim trends, and operational data to identify opportunities for risk improvement.
• Utilize internal reporting tools and predictive insights to prioritize service activities.
• Measure effectiveness of safety initiatives and provide recommendations for continuous improvement.
• Prepare client-facing reports, presentations, and performance reviews.

Compliance and Regulatory Support

• Monitor and communicate changes in OSHA, state, and industry safety regulations.
• Support clients in understanding regulatory requirements and implementing compliant programs.
• Assist with compliance-related initiatives and internal reporting requirements.
• Escalate significant exposures and emerging risks to management as appropriate.

Qualifications

• BA/BS Degree
• Experience in workers' compensation, loss control, risk management, occupational safety, insurance, or PEO operations.
• Experience consulting with employers across multiple industries preferred.
• Experience supporting PEO, staffing, or alternative workers' compensation programs preferred.
• Strong understanding of workers' compensation principles and cost drivers.
• Working knowledge of OSHA regulations and workplace safety practices.
• Knowledge of PEO operations and co-employment relationships preferred.
• Ability to analyze loss data and identify risk trends.
• Strong presentation, coaching, and relationship-building skills.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office applications and data analysis tools.
• Ability to manage multiple priorities and work independently.
• Interest in leveraging AI and technology to enhance risk management processes.

Additional Company Details

We do not accept unsolicited resumes from third party recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role