Pension Outsourcing Senior Associate

Willis Towers Watson; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Willis Towers Watson seeks a Pension Outsourcing Benefits Senior Associate in Dallas, Texas. The role involves managing complex pension calculations and client relationships, with opportunities for career growth in a remote setting. Ideal candidates will possess significant experience in benefits administration and strong communication skills.

Qualifications

• 5 or more years’ experience in administration of defined benefit plans.
• Experience collaborating with colleagues in different countries.
• Proven experience managing multiple team projects.

Responsibilities

• Contribute to retirement administration activities focused on complex pension calculations.
• Serve as primary client contact for calculation related services.
• Manage a diverse set of pension administration services.

Skills

Excellent written and verbal communication skills

Strong interpersonal and team skills

Flexibility

Client service orientation

Self-motivated

Education

Bachelor’s degree

Tools

Microsoft Office Excel

Job description

Description

In this challenging role as a Pension Outsourcing Benefits Senior Associate, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on complex pension calculations and other related activities. If you’re looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now!

In this role you will serve as a technical leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital.

This is a remote role based in Texas.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

• Enhance your knowledge of all aspects of retirement plan administration
• Enjoy a well-defined career path with opportunities for growth and advancement
• Leverage the most cutting-edge tools and resources and some of the world’s experts in retirement plan design, management and pension administration
• Deliver superior, consistent client management and deliverables in support of a Director for assigned clients.
• Serve as primary, daily contact to clients on delivery of calculation related issues services and raise appropriate issues to Directors
• Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues
• Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
• Manage a diverse set of pension administration services individually and through team initiatives
• Review complex pension benefit calculations in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations (e.g. transfers, QDRO’s)
• Review pension benefit commencement packages
• Ensure that work of self and team is delivered in accordance with professional and work excellence standards
• Deliver formal and informal process training to both team members and client contacts

Qualifications

The Requirements

• Bachelor’s degree or prior benefits administration experience required.
• 5 or more years’ of calculation experience in administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus
• Must have experience collaborating with other colleagues in different countries
• Excellent written and verbal communication skills
• Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
• Experience mentoring and developing junior staff
• Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
• Strong interpersonal and team skills
• Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
• Proficient in Microsoft Office Excel
• Ability to work independently and on client teams in a fast-paced environment
• Sense of accountability; owning one’s work and taking pride in it
• Self-motivated
• Ability to travel and work extended hours as needed

EOE, including disability/vets

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.