Pension Benefits Documentation Lead (BAPS)

DC Retirement Board

Washington (District of Columbia)

On-site

USD 90,000 - 120,000

Full time

5 days ago

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Job summary

The District of Columbia Retirement Board seeks a Benefits Documentation Specialist to develop, organize, and maintain SOPs, manuals, and process guides for the Benefits Division, aligning with the new Benefits Administration and Pension System (BAPS) configuration.

You will collaborate with the Business Analyst, Project Manager, and subject matter experts to ensure documentation reflects legal, regulatory, and plan requirements, and to support go-live readiness and post-go-live operations.

Qualifications

Seven+ years of business analysis and documentation experience, with at least three years in pension, retirement, or employee benefits administration.
Experience writing business requirements documents, functional specifications, and process documentation for enterprise system implementations.
Experience leading or significantly contributing to User Acceptance Testing in pension, benefits, or payroll system implementations.
Regulatory compliance validation knowledge (ERISA, DC Code, IRS regulations) and audit trail awareness.

Responsibilities

Develop SOPs for Benefits Division processes across enrollment, eligibility, benefit calculation, retirement payments, and regulatory reporting.
Create business user manuals, quick reference guides, and escalation procedures for go-live and post-go-live operations.
Document monthly benefit payment procedures, including disbursement setup and reconciliation workflows.
Lead UAT planning and execution with Benefits Division staff, including defect tracking and retest reporting.