PEND Management Coordinator - Remote

Datavant; United States; Remote; Full time

Job summary

A leading company in health data exchange is seeking a PEND Management Coordinator for a remote role. This position involves managing medical records, participating in calling campaigns, and ensuring HIPAA compliance. Ideal candidates will possess strong analytical and communication skills, with a focus on detail and organization. Join a high-performing team dedicated to improving healthcare through innovative data solutions.

Qualifications

• 2+ years experience in medical records, coding, or related fields preferred.
• Understanding of medical terminology and HIPAA regulations preferred.

Responsibilities

• Participate in outbound and inbound calling campaigns.
• Retrieve charts from electronic medical record systems and compile records.
• Log all call transactions into designated software systems.

Skills

Time Management

Problem Solving

Analytical Skills

Attention to Detail

Communication

Organizational Skills

Education

High School Diploma

Tools

MS Office

Excel

Job description

Join to apply for the PEND Management Coordinator - Remote role at Datavant

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and healthcare providers.

By joining Datavant today, you’re joining a high-performing, values-driven team. Together, we’re tackling some of healthcare’s most complex problems with innovative solutions. Our team brings diverse professional, educational, and life experiences to realize our bold vision for healthcare.

Responsibilities

1. Participate in outbound and inbound calling campaigns.
2. Retrieve charts from electronic medical record systems and compile records for coding.
3. Log all call transactions into designated software systems.
4. Request medical records from provider groups and resolve scheduling issues.
5. Complete supplemental medical records requests using Excel.
6. Provide updated member and provider information to operations, researching bad data as needed.
7. Direct medical record requests to responsible parties.
8. Resolve pending vendor requests promptly.
9. Assist with resolving data reporting issues.
10. Handle ad hoc requests.
11. Meet company performance goals (KPIs).
12. Adhere to company policies and maintain HIPAA compliance.

Qualifications

• High school diploma or equivalent.
• 2+ years experience in medical records, coding, or related fields (preferred).
• Experience in outbound sales, collections, or call centers (preferred).
• Understanding of medical terminology and HIPAA regulations (preferred).
• Strong time management, problem-solving, and analytical skills.
• Self-motivated and dependable, able to work with minimal supervision.
• Flexible schedule, including potential weekend hours.
• Excellent attention to detail and accuracy.
• Proficient in MS Office, especially Excel, and email communication.
• Effective verbal and written communication skills.
• Ability to work independently in a fast-paced environment.
• Strong organizational and multitasking skills.
• Ability to research and understand complex data and processes.

Pay ranges vary based on location, responsibilities, skills, and experience. The estimated hourly range is $16.29—$19.69 USD.