Peloton Expert (Full-Time) - San Francisco Valley Fair

Peloton Technology Inc; Santa Clara (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k and stock purchase plan

Paid time off and parental leave

Commuter benefits and bike discounts

Peloton Digital App access and product

Product discounts

Pet insurance

Job summary

Peloton Interactive, Inc. is seeking a Peloton Expert to deliver exceptional in-store experiences and sales support across our retail stores.

Reporting to a Store Manager, you will educate visitors on Peloton products and content, tailoring solutions and closing sales to help members join Peloton. You will stay current with product features, maintain strong relationships with Members, and collaborate with teams on various store activities including inventory, merchandising, and marketing

Qualifications

• You are approachable, a good listener, and empathetic.
• You have sales, service, or fitness experience in a customer-centric environment.
• You have the ability to create immersive customer experiences.
• Strong verbal and written communication skills.
• You are ambitious, hardworking and team-oriented.
• You are flexible with your schedule, including the ability to work evenings, weekends, and holidays.
• Passion for health and wellness.

Responsibilities

• Provide excellent service and solutions to all current and future Members
• Stay current with new products, features, and content
• Help customers find the right product fit for their needs
• Meet or exceed established performance goals
• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

Skills

Approachable

Listener

Empathetic

Sales experience

Customer-centric

Immersive experiences

Communication skills

Team-oriented

Flexible schedule

Health and wellness

Job description

ABOUT THE ROLE

**This is a 40hr per week role and will require open availability**
** This role will be eligible to participate in the monthly commission compensation plan and company benefits**

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members!

YOUR DAILY IMPACT AT PELOTON

• Provide excellent service and solutions to all current and future Members

• Stay current with new products, features, and content

• Help customers find the right product fit for their needs

• Meet or exceed established performance goals

• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned

• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

YOU BRING TO PELOTON

• You are approachable, a good listener, and empathetic

• You have sales, service, or fitness experience in a customer-centric environment

• You have the ability to create immersive customer experiences

• Strong verbal and written communication skills

• You are ambitious, hardworking and team-oriented

• You are flexible with your schedule, including the ability to work evenings, weekends, and holidays

• Passion for health and wellness

PHYSICAL REQUIREMENTS

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**this role is in Santa Clara, CA 95050 at Westfield Valley Fair Mall**

The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives, and if the location for the job changes.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

Hourly Pay Rate

$20—$20 USD

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [e-mail].

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.