Peloton Expert (Full-Time) - San Francisco Valley Fair

Peloton; Santa Clara (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Insurance

Paid time off

Disability coverage

Mental health access

401k match

Stock purchase plan

Parental leave

Child care discounts

App access

Discounts

Commuter benefits

Pet insurance

Job summary

Peloton in Santa Clara, CA is hiring a Store Expert to deliver in-store experiences, educate visitors on our products, and close sales. This 40-hour weekly role reports to a Store Manager and offers monthly commission opportunities and benefits.

You will stay current with products, assist with inventory, merchandising, and events, and engage with customers to find the right solutions. Evening, weekend, and holiday shifts are required. The location is Westfield Valley Fair Mall.

Qualifications

• You are approachable, a good listener, and empathetic.
• You have sales, service, or fitness experience in a customer-centric environment.
• You have the ability to create immersive customer experiences.
• Strong verbal and written communication skills.
• You are ambitious, hardworking and team-oriented.
• You are flexible with your schedule, including the ability to work evenings, weekends, and holidays.
• Passion for health and wellness.

Responsibilities

• Provide excellent service and solutions to all current and future Members.
• Stay current with new products, features, and content.
• Help customers find the right product fit for their needs.
• Meet or exceed established performance goals.
• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned.
• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support.

Skills

Customer service experience

Sales experience

Communication skills

Teamwork

Flexible schedule

Job description

ABOUT THE ROLE

This is a 40hr per week role and will require open availability This role will be eligible to participate in the monthly commission compensation plan and company benefits

As a the company Expert, you are passionate about fitness, technology, and all things the company. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of the company products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent the company and find great satisfaction in helping others become the company Members!

YOUR DAILY IMPACT AT the company

• Provide excellent service and solutions to all current and future Members
• Stay current with new products, features, and content
• Help customers find the right product fit for their needs
• Meet or exceed established performance goals
• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

YOU BRING TO the company

• You are approachable, a good listener, and empathetic
• You have sales, service, or fitness experience in a customer-centric environment
• You have the ability to create immersive customer experiences
• Strong verbal and written communication skills
• You are ambitious, hardworking and team-oriented
• You are flexible with your schedule, including the ability to work evenings, weekends, and holidays
• Passion for health and wellness

PHYSICAL REQUIREMENTS

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

this role is in Santa Clara, CA 95050 at Westfield Valley Fair Mall

The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives, and if the location for the job changes.

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to the company Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

Hourly Pay Rate

$20—$20 USD

ABOUT the company:

the company (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, the company brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, the company has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

the company is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fu