Pell Boost Initiative Financial Aid Liaison

Piedmont Virginia Community College; Albemarle (NC); On-site; USD 53,000 - 60,000; Full time

Job summary

Piedmont Virginia Community College is seeking a Financial Aid Liaison to support Pell Grant-eligible students in accessing financial aid. This full-time position will provide personalized guidance, improve student retention, and conduct educational workshops to enhance financial literacy. The individual will also monitor student progress and work collaboratively with various departments to ensure students receive comprehensive support during their financial aid journey.

Qualifications

• Bachelor's degree required or equivalent experience.
• Experience in higher education or financial aid preferred.
• Strong knowledge of student financial processes and support.

Responsibilities

• Provide counseling to Pell Grant-eligible students on financial aid processes.
• Monitor academic progress of students receiving Pell Grants.
• Conduct workshops on financial literacy topics.

Skills

Interpersonal skills

Customer service skills

Problem-solving skills

Knowledge of financial aid processes

Ability to work with diverse populations

Education

Bachelor's degree or equivalent in higher education

Tools

Office 365

Google Suite

Job description

1 week ago Be among the first 25 applicants

Working Title Pell Boost Initiative Financial Aid Liaison Role Title Education Support Specialist III Role Code FLSA Nonexempt Pay Band Position Number 282R0112 Agency Piedmont Virginia Community College Division Piedmont Virginia Community College (Div) Work Location Albemarle - 003 Hiring Range $53,000 - $60,000 Emergency/Essential Personnel No EEO Category B-Professional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Daytime hours, Monday through Friday. This is a full-time (non-exempt) position providing services in-person for students at college and community locations. Some extended hours and weekends are required.

Sensitive Position No Job Description

Piedmont Virginia Community College (PVCC) is a nonresidential two-year institution of higher education that serves Central Virginia – principally residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa and Nelson. PVCC is one of 23 community colleges in Virginia that comprise the Virginia Community College System (VCCS). The scenic PVCC campus is located in Albemarle County, Virginia. Classes are also offered at the PVCC Eugene Giuseppe Center in Stanardsville (Greene County), the PVCC Jefferson School Center in downtown Charlottesville and at high school sites across the region. For more information, please visit: pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC welcomes, encourages, and supports the diversity of our students, faculty, and staff members and seeks to attract and retain individuals who reflect the communities we serve.

Position Title: Pell Boost Initiative Financial Aid Liaison

Department: Financial Aid

Employment type: Full time grant funded (salaried, non-exempt)

Purpose

Piedmont Virginia Community College (PVCC) seeks a mission driven individual, specializing in Pell Grant support to students. The core responsibility is to assist Pell-eligible students throughout the financial aid process, ensuring they receive the necessary guidance to access and maintain their financial aid. This position focuses on providing personalized support, improving student retention, and enhancing financial literacy among Pell Grant recipients.

Work is performed both in the office with extended periods of sitting at a desk reviewing student files and computer use, and off-campus, such as at high schools and other public open events with extended periods of standing. Peak periods will include significant walk-in, phone, and email interactions and communications. Some extended hours and weekends are required. This position is funded through 6/30/2028.

Duties And Responsibilities

Specific responsibilities and functions include the following but are not limited to:

Financial Aid Counseling

• Provide one-on-one counseling to Pell Grant-eligible students regarding the financial aid application process—including FAFSA completion, verification, and understanding award packages.
• Assist students in understanding Pell Grant eligibility requirements and how to maintain their aid.
• Work closely with admissions and outreach, student resource center, opportunity, success, and achievement, cashier, and academic departments to facilitate a seamless student experience.
  
  

Student Support And Retention

• Monitor academic progress of Pell Grant recipients to ensure compliance with Satisfactory Academic Progress (SAP) standards.
• Develop and implement interventions for students at risk of losing financial aid eligibility due to academic or enrollment issues.
• Integrate into college early alert programs as a financial contact for flagged Pell students
• Collaborate with academic advisors as well as student services and academic areas to support student success initiatives.
• Participate or plan campus events such as orientation, open houses, and financial aid fairs.
  
  

Financial Literacy Education

• Conduct workshops and seminars on financial literacy topics such as budgeting, debt management, and responsible borrowing (if applicable at the institution).
• Create and distribute educational materials to help students make informed financial decisions.
  
  

Outreach And Communication

• Serve as the primary point of contact for Pell Grant-related inquiries from students, parents, and campus staff.
• Engage community partners/organizations and generally widen the reach of financial aid dissemination in the college’s community
• Community outreach and connection with community partners, may include evenings and weekends
• Proactively reach out to eligible students who have not applied for financial aid or are facing challenges in the process.
  
  

Compliance And Reporting

• Comply with federal, state, and institutional regulations and policies.
• Maintain accurate records of student interactions, educational and outreach programs offered, as well as other assistance provided.
• Assist in preparing reports related to Pell Grant disbursement, usage, and student outcomes.
• Track College Pell Boost program budget and ensure appropriate recording of expenses.
• Set measurable objectives based on local college needs and track progress throughout the year.
• Follow guidance and requirements as disseminated by the VCCS Program Coordinator.
• Performs other duties as assigned.
  
  

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Knowledge of student barriers and current evidence-based solutions
• Experience working with diverse individuals and groups
• Strong interpersonal skills and effective problem-solving skills
• Excellent customer service skills, including the ability to effectively follow up and follow through
• Knowledge of and sensitivity to the needs of individuals from underserved populations
• Demonstrated ability to communicate effectively, both orally and in writing and work effectively with multi-cultural populations that support diversity, cultural understanding and inclusion
• Demonstrated ability to prioritize and manage multiple tasks; work in a demanding, fast-paced environment with changing priorities; and adhere to required timelines meeting work priorities and objectives
• Demonstrated proficiency using Office 365, Google Suite, and related applications
• Demonstrated ability to work independently and in a team environment
• Desire to learn and grow as a professional
• Ability to track program outcomes, set measurable objectives, and work toward those targets
  
  

Additional Considerations

• Demonstrated experience in higher education areas such as financial aid, academic/career coaching, or advising
• Experience using tools such as EAB Navigate, PeopleSoft SIS, & Canvas
  
  

Operation of a State Vehicle No Supervises Employees No Required Travel

minimal

Posting Number CLS_3767P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 05/06/2025 Job Close Date 06/03/2025 Open Until Filled Agency Website pvcc.edu Contact Name Email Phone Number Special Instructions to Applicants

Application Package must include—

• Online Application
• Resume
• Cover letter
• Names, email and telephone numbers of three (3) professional references
  
  

In order to better serve our customers, PVCC will only accept online applications. PVCC will not accept hand-delivered applications or applications submitted by mail, email, or fax.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/84953

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

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• Job function

  Management and Manufacturing

• Industries

  Higher Education

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