Pega Lead Business Architect (Payments)

Techstra Solutions; Pittsburgh (Allegheny County); On-site; USD 140,000 - 190,000; Full time

Job summary

Techstra Solutions in Pittsburgh, PA seeks a Pega Lead Business Architect to align business goals with technical solutions for complex payment workflows. You will lead functional design, review user stories, and guide delivery of Pega-based payments solutions, leveraging PSI and Constellation.

In this role you will collaborate with stakeholders across banking operations, manage risk, and apply modern methodologies to improve process efficiency and customer outcomes in financial services.

Qualifications

• 8+ years of experience in large banking/financial environments, focusing on payment operations and exception workflows.
• Pega Business Architect (LBA) certification / expertise.
• Pega Smart Investigate for Payments (PSI) framework familiarity.

Responsibilities

• Lead functional design and development of Pega-based payment solutions.
• Guide and review business workflow designs and documentation.
• Facilitate problem resolution between business stakeholders and technical teams.
• Provide guidance and support to business analysts and system architects.
• Ensure delivery using modern payment processing methods and risk controls.

Skills

Pega LBA

Leadership

Stakeholder management

Business analysis

Requirements gathering

Problem solving

Customer engagement

Team management

Release management

User experience design

Education

Bachelor's degree in Computer Science/Information Systems/Engineering

Tools

Pega PSI

Pega Infinity w/ Constellation

Job description

Role Overview

The Pega Lead Business Architect (LBA) role adds leadership of business-to-technical alignment, solution design for complex payment workflows, requirements translation, guidance and support for technical teams, design reviews, and use of modern principles, methodologies, and tools to advance financial operations and dispute management initiatives. Lead Pega LBA with strong banking operations expertise, payment domain depth, and stakeholder leadership experience.

Creates and leads the functional design and development of Pega-based payment solutions, specifically leveraging Pega Smart Investigate for Payments (PSI).Proposes & designs business workflow solutions to address complex banking operational needs. Prepares functional, operational, and procedural documentation required.Facilitates complex problem resolution between business stakeholders and technical development teams.Provides guidance and support to business analysts and system architects. Reviews user stories, case designs, and functional documentation.Applies modern principles, methodologies and tools to advance payment processing capabilities and operational efficiency.

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized banking solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with payment processing, clearing cycles, and dispute resolution to ensure they adhere to and support the company's Enterprise Risk Management Framework.

Key Responsibilities

• Technical Troubleshooting - Subject Matter Depth and Breadth
• Application Delivery Process - Extensive Experience
• Application Design, Architecture - Subject Matter Depth and Breadth
• Application Development Tools - Subject Matter Depth and Breadth
• Application Testing - Extensive Experience
• Packaged Application Integration - Subject Matter Depth and Breadth

Required Qualifications/Skills

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
• 8+ Years of experience preferably in a large banking / financial institution environment, focusing on payment operations and exception workflows.
• Pega Business Architect (LBA) certification / expertise
• Pega Smart Investigate for Payments (PSI) framework
• Pega Infinity v25+ w/Constellation
• Payment Operations & Exception Management
• Business Process Analysis and Requirements Gathering
• Process Improvement
• Release Management
• Software Solutions and Design
• User Experience / Case Design
• Application Development Life Cycle Familiarity
• Design and architecture familiarity/experience
• Business and Team Management
• Group Problem Solving
• Customer Engagement and Solutions Oriented

Preferred Qualifications

• Banking experience
• Financial institution experience
• Understanding regulatory and risk controls (AML, Sanctions screening, clearing regulations)

Locations:

Pittsburgh, PA

AboutTechstraSolutions

Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.