Peer Support Specialist - Men's Center (Overnight)

City Union Mission; Kansas City (MO); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision

Health Reimbursement Account

Life Insurance

403b Retirement Match

FSA & HSA options

Paid holidays and PTO

Store discount

Free meals

Job summary

City Union Mission's emergency shelter at our Men's Center and Women & Family Center serves as a safety net for people in crisis, providing shelter, meals, hygiene and supervision while guiding toward next steps.

The Peer Support Specialist ensures a safe, well‑ordered environment and the well‑being of every client, coordinating daily operations, rounds, and incident response during evenings, overnights and weekends as part of a compassionate team.

Qualifications

• To be a genuine believer in the Lord Jesus Christ, with ability to clearly communicate the Gospel when opportunities arise.
• Sound Biblical character and refrain from immoral lifestyle that could undermine testimony.
• Member in good standing of a recognized Protestant evangelical church.
• Agree and abide within City Union Mission faith statement.
• Genuinely committed to serving the poor and homeless as expressed in the mission.
• Sober-minded, free from influence of alcohol, illegal drugs, or anything that could distract from a Christian ministry.

Responsibilities

• Participate in and coordinate mealtime and fellowship environments; model healthy interaction and servant leadership.
• Take ownership of shift operations including safety, cleanliness, task completion, and center flow.
• Conduct routine rounds, safety checks, and front entrance monitoring; maintain situational awareness.
• Respond to incidents with calm, clarity, and appropriate escalation; apply de-escalation for crises.
• Assist in managing real-time capacity and occupancy; ensure beds are used appropriately and census is accurate.
• Reinforce and assist in cleanliness and structure of spaces; ensure environment reflects responsibility and dignity.
• Monitor hygiene, shower, and laundry routines; teach life skills and responsibility.

Job description

Who We Are:

For over 100 years, City Union Mission has offered hope to men, women and children experiencing huge challenges. Homelessness. Addiction. Poverty. We start by extending a welcoming hand and helping to meet their immediate needs - food, shelter, clothing. From there, we offer them a new foundation for their lives through Christ - and life-changing programs that move them toward physical, emotional and spiritual wholeness.

Job Summary:

Our emergency shelter mission at our Men's Center and Women & Family Center is to serve as a strategic safety net for the city by providing immediate, short-term, and dignified refuge for individuals and families in crisis: protecting life, meeting basic needs, sharing the Gospel at each point of care, and creating a clear bridge to appropriate next steps.

The Peer Support Specialist is responsible for the overall environment of the center and the well-being of every client in the building, ensuring access to essential supports such as shelter, meals, hygiene, and supervision while prioritizing safety and stabilization. This role reinforces that emergency shelter is a life-safety, short-term service; focused on keeping people safe tonight while serving as a bridge to appropriate next steps.

Duties/Responsibilities:

• Participate in and coordinate mealtime and fellowship environments; model healthy interaction, reinforce community expectations, and demonstrate servant leadership
• Take ownership of shift operations including safety, cleanliness, task completion, and overall center flow
• Conduct routine rounds, safety checks, and front entrance monitoring; maintain situational awareness at all times
• Respond to incidents with calm, clarity, and appropriate escalation; apply de-escalation for emotional, behavioral, and spiritual crises
• Assist in managing real-time capacity and occupancy; ensure beds are utilized appropriately, census is accurate, and intake barriers are addressed
• Reinforce and assist in the cleanliness and structure of personal and shared spaces; ensure bed space, lockers, and environment reflect responsibility and dignity
• Monitor and support hygiene, shower, and laundry routines; use these moments to teach life skills, responsibility, and structure

Qualifications:

City Union Mission Requirements:

• To be a genuine believer in the Lord Jesus Christ, as evidenced by your personal testimony and your ability to clearly communicate the Gospel whenever opportunities arise.
• To possess sound Biblical character and refrain from engaging in an immoral lifestyle that could undermine or disrupt your testimony as a follower of our Lord and Savior, Jesus Christ.
• To be a member in good standing of a recognized Protestant, evangelical church.
• Agree and abide within the City Union Mission faith statement.
• To be genuinely committed to serving the poor and homeless, as expressed in the mission statement of City Union Mission.
• To be sober-minded, free from the influence of alcoholic beverages, illegal drugs, or any substance that could cloud judgment or distract from a Christian-principled ministry.

Employee Benefits:

• 95% of the premium covered for Health Insurance
• Dental and Vision insurance at a discounted rate
• Health Reimbursement Account for employees who have other health insurance
• Life Insurance
• 403b Retirement Account match
• FSA & HSA options
• 11 paid holidays per year + over 3 weeks of PTO + opportunity to earn additional days off
• Discount at City Thrift stores
• Paid 30-minute lunch break; free breakfast/lunch/dinner available

*Shifts include evenings, overnights and weekends.

*There is a $2/hour shift differential for hours worked between 3-11pm. There is a $3/hour shift differential for hours worked between 11pm-7am.