Peer Support Specialist - Fully Remote in Santa Fe, New Mexico

Protocall Services, Inc.; Santa Fe (NM); Remote; USD 30,000 - 45,000; Part time

Job summary

A leading company in mental health care is seeking a Peer Support Specialist to work remotely from Santa Fe, New Mexico. This entry-level, part-time role involves providing support to individuals in need, maintaining HIPAA compliance, and building rapport with callers. Ideal candidates will have a high school diploma and relevant certifications. Join a team dedicated to making a difference in people's lives.

Benefits

Medical, dental, life insurance

401k

PTO package

Company-matched student loan repayment

Qualifications

• Current experience as a peer and willingness to acquire certification.
• Ability to maintain HIPAA compliance.

Responsibilities

• Speak with callers over the phone, building rapport and client engagement.
• Provide available resources or information needed.

Skills

Communication

Empathy

Education

High school Diploma or GED

Certified Peer Support Worker

Job description

Peer Support Specialist - Fully Remote in Santa Fe, New Mexico

Join to apply for the Peer Support Specialist - Fully Remote in Santa Fe, New Mexico role at Protocall Services, Inc.

Peer Support Specialist - Fully Remote in Santa Fe, New Mexico

4 days ago Be among the first 25 applicants

Join to apply for the Peer Support Specialist - Fully Remote in Santa Fe, New Mexico role at Protocall Services, Inc.

• Medical, dental, life insurance, 401k, STD/LTD and EAP services.
• PTO package that earns up to 4 weeks of vacation during your first year.
• Company-matched student loan repayment
  
  

Benefits

• Medical, dental, life insurance, 401k, STD/LTD and EAP services.
• PTO package that earns up to 4 weeks of vacation during your first year.
• Company-matched student loan repayment
  
  

Educational And Licensing Requirements

• High school Diploma or GED
• Certified Peer Support Worker, Family Peer, Wraparound or Equivalent.
• Accepted certifications, CFPSW, CPSW, and CWF or Equivalent
• Current experience as a peer and willingness to acquire certification in accordance with all applicable laws and regulations.
  
  

Overview Role Of a Peer Support Specialist

• Working from home maintaining HIPAA compliance and focus requiring distraction-free private office space
• Speak with callers over the phone connecting with people
• Building rapport and client engagement
• Provide available resources or information needed
• Remaining calm and professional while multi-tasking while supporting callers
  
  

Protocall Services is a national leader in crisis intervention providing effective solutions and resources 24 hours a day, 7 days a week. They have received national recognition for outstanding workplace culture and have been awarded the Top Workplaces designation for 2020 and 2022. This role will include working holidays and weekends as people are in need of peer support 365 days a year. The primary work schedule for peer support is 3:30PM to 11:30PM Mountain Time (MT).

Working with Protocall Services you will engage with the New Mexico Crisis and Access Line (NMCAL) connecting with dynamic, diverse people seeking support with a variety of experiences. You will build empowering peer relationships with individuals who are in search of someone who will listen. You will work with and grow a connection with people as someone who has walked a similar path. You will offer hope, as well as recovery and support services, while sharing your lived experience with each person who reaches out to the New Mexico Peer-to-Peer Warmline.

Our Peer Support Specialists work closely with one another as the Warmline is a unique, structured environment; taking part in ongoing meetings, training and team building activities. You will also handle confidential information professionally and a continued commitment to your own recovery is essential for this role. If you are seeking an opportunity to shine and demonstrate the power of hope and the possibility of change, then we are interested in getting to know you!

• ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.*

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Mental Health Care

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