Peer Support Specialist-Foster Care

Elevance Health; Durham (NC); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Elevance Health is seeking a Peer Support Specialist-Foster Care to work across North Carolina, engaging with community partners and care teams to strengthen relationships and resolve systems issues. The role requires field travel, education of families, and collaboration with local stakeholders.

Preferred candidates have lived experience and/or a Peer Support Certification, plus strong verbal and written communication skills to advocate for foster parents and caregivers within various agencies.

Qualifications

• HS diploma or equivalent; 2+ years related experience or equivalent background.
• Lived experience preferred for better insight.
• Peer Support Certification preferred.
• Strong communication skills with individuals, providers and stakeholders.

Responsibilities

• Engage with community partners and build strategy with local stakeholders; educate, strengthen relationships, and help resolve case or systems issues.
• Support care coordination teams and connect members and caregivers with experts to overcome challenges.
• Identify engagement opportunities for members and families to share with care management teams.
• Partner with community peer support services to create referral pathways and link to services.
• Advocate for foster parents and other caregivers with various agencies and systems.

Skills

Lived experience

Peer Support Certification

Communication skills

Verbal and written communication

Education

HS diploma or equivalent

Job description

Peer Support Specialist-Foster Care

North Carolina residency is required!

Hours: General business hours, Monday through Friday.

Location: We are currently seeking people throughout the State of North Carolina.

Field: This field-based role enables associates to primarilyoperatein the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.Alternate locations may be considered if candidatesresidewithin a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Peer Support Specialist-Foster Care is responsible for engaging with community partners and builds strategy with local stakeholders; providing education, strengthening relationships, and helping resolve case or broader systems issues. Supports care coordination teams and connect members and caregivers with those who can provide insight and expertise to assist in overcoming challenges.

How you will make an impact:

• Identify opportunities for engagement of members and their caregivers and families to share with care management team.
• Partners with peer support services in the community to create referral pathways and links members to appropriate community peer support services.
• Support care manager as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems.
• Develop strategy for peer support programs.

Minimum requirements:

• Requires a HS diploma or equivalent and a minimum of 2 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Lived experience that provides valuable insight into navigating similar challenges is preferred.
• Peer Support Certification is preferred.
• Demonstrated professionalism and strong communication skills when interacting with individuals, providers, and stakeholders are preferred.
• Strong verbal and written communication skills, with the ability to articulate ideas clearly and concisely, are preferred.
• The ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions, as well as with their families, is preferred.
• The ability to collaborate effectively within a team environment and follow guidance from the Care Manager and Care Management department is preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state, and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.