Peer Support Specialist - Early Psychosis Program

Volunteers of America, Utah; Salt Lake City (UT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

403b with employer match

Paid time off

Life insurance

Health Savings Account (HSA)

Employee referral program

Employee Assistance Program (EAP)

Job summary

Volunteers of America, Utah is seeking a Certified Peer Support Specialist to provide recovery‑oriented services to youth and young adults in the PREP program. You will work 1:1 and in groups in the community and client homes, collaborating with parents and partners as part of an interdisciplinary team.

The role emphasizes assisting clients toward stability, accessing resources, and sharing expertise on the recovery process. On-site work is required to directly care for clients.

Qualifications

• Certified Peer Support Specialist in Utah.
• Excellent communication skills and ability to engage at-risk youth.

Responsibilities

• Provide crisis intervention as necessary.
• Meet with clients 1:1 and in groups to support progress toward client goals.
• Coordinate with team members to assign tasks within scope of responsibility.
• Maintain professional relationships with community partners, co-workers, clients, and VOA staff.
• Track and submit all required paperwork in a timely manner.
• Maintain professional boundaries and confidentiality; act within scope of responsibility.
• Attend weekly management meetings, clinical staffings, and meetings with clients.
• Present community education events and partner outreach activities.
• Work on-site to provide direct client care.

Skills

Crisis intervention

Group facilitation

Community outreach

Client rapport building

Professional boundaries

Education

Utah Peer Support Specialist certification

High school diploma preferred

Tools

Microsoft Office

Job description

Benefits

• Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
• Employee Assistance Program for all employees.
• 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
• Sick and vacation time accrue hourly per pay period.
• $50,000 in employer-paid life insurance; additional coverage available.
• Employer contribution to your Health Savings Account (paid quarterly).
• Employee Referral Program including cash bonuses and paid time off.

About

Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.

Position Summary

Under the direct supervision of the Program Manager, the Certified Peer Support will use a combination of their training and life experiences to provide client-centered, recovery-oriented services to youth and young adults ages 14-26 who meet criteria for the PREP program. Duties will include working in the community and in client homes, meeting with clients 1:1 and facilitating groups, collaborating with parents and community partners, and working closely with colleagues as part of an interdisciplinary team. The PREP Peer Support Specialist is primarily responsible for 1) Assisting clients in working towards stability and independence; 2) Providing assistance in accessing resources to help clients meet their mental health and other various needs; and 3) Providing expertise about the recovery process and symptom management.

Essential Duties

• Provide crisis intervention as necessary
• Meet with clients 1:1 and in groups to support progress toward client goals
• Work closely with other team members to coordinate assignments within scope of responsibility
• Develop and maintain professional working relationships with community partners, co-workers, clients, and other VOA staff
• Track and submit all paperwork in a timely manner
• Maintain professional boundaries and make decisions within the assigned scope of responsibility
• Attend weekly management meetings, clinical staffings, and individual/group meetings with clients
• Attend and present community education events and presentations for community partners
• Attend work as scheduled and arrive at the designated time
• Work must be performed on-site due to the need to provide direct client care

Secondary Duties

• Maintain and enhance professional skills and knowledge through attending conferences/ workshops/courses and reading professional materials that are relevant to job requirements and approved by the Program Manager
• Demonstrate familiarity with and adherence to Utah laws regarding confidentiality and mandatory reporting requirements
• Maintain cleanliness and organization of assigned office space
• Link client with program, agency and community services for assistance as appropriate
• Perform other functions as necessary or assigned

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Certification in Utah as a Peer Support Specialist is required.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Skills

High school diploma or equivalent preferred; 2 years of social services or homelessness-related experience), or work experience with adults with severe and persistent mental illness and substance use disorders, or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Knowledge/experience working with at-risk populations.
• Knowledge/experience collaborating with community resources.
• Excellent communication skills.
• Ability to build rapport with clients and engage them in other program services.
• Ability to build and foster relationships with partner agencies.
• Ability to maintain a calm demeanor amidst potentially high distress population.
• Computer literate with proficiency in Microsoft Office.
• Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public.
• Willingness to accept supervision and direction.
• Become CPR and First Aid Certified.
• Driving is required: must be at least 21 years of age, possess a current driver’s license, have a good driving record, and be insurable on the agency liability policy.
• Must be able to pass Utah-DHS – Office of Licensing background screening and pre-employment drug screen.

Physical Demands

• Ability to lift and carry 25 lbs.
• Ability to walk up and down stairs.
• Ability to move around the facility, interacting with clients for extended periods.
• Work is generally performed in an office environment. May entail using a computer for extended periods of time.