Behavioral Health Aide - Men's Residential Program

America, Utah, Inc.; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

HSA

403b match

Employee Assistance Program

Paid time off (33 days)

Life insurance

Referral program

Job summary

Volunteers of America, Utah, a nonprofit faith-based organization, seeks a Behavioral Health Aide to support clients with trauma-informed care, stabilization, and recovery in a respectful, safe environment.

You will monitor clients, document vital signs and medications, assist with daily living activities, use de-escalation techniques, complete required paperwork, and coordinate with staff on treatment goals and transportation needs. Must be 21+, have a valid driver’s license.

Qualifications

• Preferred, but not required: High School Diploma or GED.
• Minimum of 1 year experience in one or more of the following: Residential or Outpatient Treatment; Working with adults with mental illness / substance use disorders; Social Services.
• Computer literate with familiarity of Microsoft Office - required for client data entry and intake and admission duties.
• Ability to work efficiently and to switch tasks quickly and successfully.
• Must work scheduled shifts. Reliability to fill shifts and support the team as needed.
• Upheld professional boundaries, confidentiality regulations, agency policies and procedures.
• Must be at least 21 years of age, possess a current driver’s license, have a good driving record and be insurable on the agency’s liability policy.
• Knowledge of Mental Illness and Addiction.
• Pass a pre-employment drug screen and Utah DHS – Office of Licensing background screening.
• CPR and First Aid Certification or become certified in the first 30 days.

Responsibilities

• Ensure client safety and support adherence to facility guidelines through attentive monitoring and compassionate engagement through engagement and conducting hourly head counts.
• Complete all required paperwork, UWITS documentation, and program reporting accurately and in a timely manner. Take vital signs when needed and monitor/document client prescription medications.
• Support clients with daily living activities in a respectful, empowering manner consistent with their individual treatment plans.
• Use de-escalation and grounding techniques to assist clients during moments of crisis or distress. Document observations and interventions, including completing the CSSRS when a client reports suicidal ideation.
• Complete incident reports immediately and coordinate with supervisors or on-call staff to ensure appropriate notification and follow-up.
• Conduct urine collection for urinalysis when required.
• Facilitate skills groups as assigned.
• Attend scheduled staff meetings and training.
• Maintain confidentiality and ensure proper storage of client information in accordance with licensing and contract requirements.
• Maintain facility cleanliness and ensure compliance with health, safety, and fire codes. Identify maintenance needs and submit work orders as appropriate. Monitor for contraband. Support clients in completing daily chores while prioritizing a safe environment and maintaining operational standards. This will handle the kitchen oversight if needed.
• Seek guidance from the onsite supervisor or on-call system when unusual, serious, or critical incidents occur.
• Respond appropriately to client requests and collaborate with program staff to support client care, activities, treatment goals, and transportation needs.
• Answer phones and provide program information as needed.
• Maintain regular attendance and arrive for scheduled shifts.
• Maintain positive, professional interactions with community resources including, emergency services, fire, police and sheriff, criminal justice, staff from other community providers, client family members, agency donors, community support groups and referral sources.
• Provide community resource list or other basic information to clients.
• Performs other duties as necessary or assigned.

Education

High School Diploma or GED

Job description

Description

Schedule: Multiple Available: Full Time and Part Time. Day, Swing, and Grave shift.

Full Time Benefits

• Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
• Employee Assistance Program for all employees
• 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
  • Sick and vacation time accrue hourly per pay period.
• $50,000 in employer-paid life insurance; additional coverage available.
• Employer contribution to your Health Savings Account (paid quarterly)
• Employee Referral Program including cash bonuses and paid time off

Volunteers of America, Utah is part of a national, nonprofit, faith-based organization that has been operating for over 125 years. Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.

Program Mission Statement

Empowering individuals who experience Co-Occurring mental wellness and substance use challenges to reclaim their lives, build resilience and cultivate lasting recovery through an all-encompassing personal approach.

Position Summary

The Behavioral Health Aide continually builds and improves rapport with clients through trauma-informed practices to create a safe, welcoming environment that will offer stabilization and encourage self-sufficiency and independence. Provide and offer basic services and support to move clients toward a healthier lifestyle.

Essential Duties

• Ensure client safety and support adherence to facility guidelines through attentive monitoring and compassionate engagement through engagement and conducting hourly head counts.
• Complete all required paperwork, UWITS documentation, and program reporting accurately and in a timely manner. Take vital signs when needed and monitor/document client prescription medications.
• Support clients with daily living activities in a respectful, empowering manner consistent with their individual treatment plans.
• Use de-escalation and grounding techniques to assist clients during moments of crisis or distress. Document observations and interventions, including completing the CSSRS when a client reports suicidal ideation.
• Complete incident reports immediately and coordinate with supervisors or on-call staff to ensure appropriate notification and follow-up.
• Conduct urine collection for urinalysis when required.
• Facilitate skills groups as assigned.
• Attend scheduled staff meetings and training.
• Maintain confidentiality and ensure proper storage of client information in accordance with licensing and contract requirements.
• Maintain facility cleanliness and ensure compliance with health, safety, and fire codes. Identify maintenance needs and submit work orders as appropriate. Monitor for contraband. Support clients in completing daily chores while prioritizing a safe environment and maintaining operational standards. This will handle the kitchen oversight if needed.
• Seek guidance from the onsite supervisor or on-call system when unusual, serious, or critical incidents occur.
• Respond appropriately to client requests and collaborate with program staff to support client care, activities, treatment goals, and transportation needs.
• Answer phones and provide program information as needed.
• Maintain regular attendance and arrive for scheduled shifts.

Secondary Duties

• Maintain positive, professional interactions with community resources including, emergency services, fire, police and sheriff, criminal justice, staff from other community providers, client family members, agency donors, community support groups and referral sources.
• Provide community resource list or other basic information to clients.
• Performs other duties as necessary or assigned.

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Preferred, but not required: High School Diploma or GED.
• Minimum of 1 year experience in one or more of the following:
• Residential or Outpatient Treatment.
• Working with adults with mental illness / substance use disorders.
• Social Services.
• Computer literate with familiarity of Microsoft Office - required for client data entry and intake and admission duties.
• Ability to work efficiently and to switch tasks quickly and successfully .
• Must work scheduled shifts. (will vary). Reliability to fill shifts and support the team as needed.
• Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures. Interact in a professional manner with a diverse workforce, clients, and the public.
• Willingness to accept supervision and direction.
• Must be at least 21 years of age, possess a current driver’s license, have a good driving record and be insurable on the agency’s liability policy.
• Knowledge of Mental Illness and Addiction.
• Pass a pre-employment drug screen and Utah DHS – Office of Licensing background screening.
• CPR and First Aid Certification or become certified in the first 30 days.

Physical Demands

• Ability to walk up and down stairs and stay on your feet for more than half of your shift.
• Ability to move around the facility, interacting with clients for extended periods. May entail using a computer and sit for part of your shift.