Peer Support Specialist (3254)

Tpocc; Fresno (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

Pension Fund

PSLF eligibility

Paid professional development

Mileage reimbursement

Job summary

Turning Point of Central California, Inc. is seeking a Peer Support Specialist to advocate for clients in office outpatient settings and support their recovery journey. You will help with self-help groups, life skills training, and coordinating transportation for program activities.

The role requires empathy, strong communication, and the ability to work independently as well as part of a team. This is a full-time, on-site position in Fresno, CA, with a comprehensive benefits package.

Qualifications

• Ability to communicate effectively in written and spoken English.
• Ability to establish trusting relationships with peers.
• Ability to work independently and as part of a team.

Responsibilities

• Advise and advocate for clients in office outpatient settings.
• Ensure confidentiality of consumer information.
• Assist in setting up and sustaining self-help groups.
• Greet clients on arrival and explain program rules.
• Attend weekly program meetings.
• Answer phones and perform filing and general office duties.
• Provide supervision and monitoring of clients.
• Deliver life skills training and facilitate groups.
• Plan socialization groups and events for clients.
• Communicate with agencies involved in clients' rehabilitation.
• Provide timely reports on unusual occurrences impacting operations.

Skills

Effective communication

Interpersonal skills

Problem-solving

Teamwork

Independence

Education

High school diploma or GED

Tools

Office 365

Teams

Zoom

Job description

# Peer Support Specialist (3254)Sunrise - Fresno, CA 93705## OverviewSalary Range$23.02 - $23.02 HourlyPosition TypeFull Time## Description**JOB SUMMARY**The Peer Support Specialist reports to the PSC Supervisor and Program Director and is responsible for serving as a client advocate, providing information and peer support to clients in office outpatient settings, performing a wide range of tasks to assist clients in regaining control over their own lives and over their own recovery process.**ESSENTIAL JOB RESPONSIBILITIES**1. Assist with needs of program treatment staff and clients to provide quality services to Severely Mental Ill (SMI) clients of the program.2. Remain in full compliance with regulatory and agency policies and procedures, including ensuring confidentiality of verbal and written consumer information.3. Assist consumers in setting up and sustaining self-help groups.4. Be present to meet and greet consumers upon arrival to the Program5. Assure clients understand program rules and procedures.6. Attend weekly program meetings.7. Answer phones and assist with some filing and general office duties8. Provide supervision and monitoring of clients while at office.9. Provide individual life skills training and facilitation of groups at program.10. Plan and organize special socialization groups and events for the clients.11. Communicate closely, in a systematic fashion, with agencies and significant others involved in the rehabilitation of clients.12. Provide timely reports on any unusual occurrences that might impact the overall program operation or the health and safety of clients or employees.13. Will think and act quickly and efficiently in emergencies.14. Will drive on Agency business as needed to provide client transportation, travel between clinics/ programs for coverage or to deliver/pick up items for business needs, including but not limited to, transporting company property, documents, or program purchases.15. Physical presence at the program is required.16. Employees are expected to manage their cell phone use so that the Agency cell phone stipend covers business-related usage related to two-factor authentication (2FA) and required HRIS access.**ESSENTIAL JOB REQUIREMENTS**1. High school diploma or GED.2. Current certified training in emergency first aid procedures.3. Current or former recipient of client services or a person with lived experience (personal or family) to mental health required.4. Ability to communicate effectively and proficiently in written and spoken English.5. Ability to establish trusting relationships with peers.6. Ability to work independently and as a part of a team.7. Must have strong interpersonal and problem-solving skills.8. Work effectively with diverse ethnic, cultural, religious, socioeconomic, and professional groups of people.9. Must be available to work all shifts as scheduled.10. Computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.11. Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.12. Ability to pass a pre-employment criminal background check.13. Ability to pass a pre-employment drug screen, and TB test.**COMPANY BENEFITS*** Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits* Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program* On the job training including paid professional development and career development* Rewarding work environment with excellent opportunities for career growth* Meaningful relationships with your co-workers and the individuals we serve* Family-oriented environment* Mileage reimbursement for travel*We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.**Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.*