Peer Support Specialist

Leoforce; Albuquerque (NM); On-site; USD 51,577,000 - 60,174,000; Full time

Job summary

Leoforce in Albuquerque, NM seeks a Mid Level Case Manager – Community Health (FQHC) to coordinate care, connect patients to resources, and support improved health outcomes across medical, behavioral health, and social services teams.

You will advocate for patients navigating the health system and address housing, transportation, food access, and behavioral health needs, maintaining accurate EHR documentation and collaborating on individualized care plans.

Qualifications

• Certified Peer Support Worker (CPSW) preferred or Bachelor's degree in Social Work, Public Health, Psychology, or related field.
• At least 2 years of case management or care coordination experience in health, community, or social services settings.
• Experience with underserved populations; knowledge of New Mexico resources is a plus.

Responsibilities

• Provide case management services including care coordination, referrals, and resource navigation.
• Conduct patient assessments to identify medical, behavioral, and social support needs.
• Connect patients with housing, transportation, food programs, and behavioral health support.
• Collaborate with clinical and behavioral health teams to develop individualized care plans.
• Maintain documentation in the electronic health record (EHR) system and track patient progress.
• Support patient engagement, education, and follow-up to improve health outcomes.

Skills

Case management

Care coordination

Patient advocacy

Communication skills

Education

Bachelor's degree or CPSW

Tools

EHR systems

Job description

Experience: Mid Level

Salary: $18 - $21 per hour

Job Details

Case Manager – Community Health (FQHC)

A mission-driven community health organization in the Albuquerque area is seeking a Case Manager to support patients by coordinating care, connecting individuals to community resources, and helping improve overall health outcomes. This role partners closely with medical, behavioral health, and social services teams to ensure patients receive comprehensive and accessible care.

The Case Manager will advocate for patients and help them navigate the healthcare system while addressing social determinants of health such as housing, transportation, food access, and behavioral health support.

Key Responsibilities

• Provide case management services including care coordination, referrals, and resource navigation
• Conduct patient assessments to identify medical, behavioral, and social support needs
• Connect patients with community resources such as housing assistance, transportation services, food programs, and behavioral health support
• Collaborate with clinical and behavioral health teams to develop and implement individualized care plans
• Maintain accurate documentation in the electronic health record (EHR) system and track patient progress
• Support patient engagement, education, and follow-up to improve health outcomes and continuity of care

Requirements

• Certified Peer Support Worker (CPSW) preferred or Bachelor’s degree preferred in Social Work, Public Health, Psychology, or a related field
• 2+ years of case management or care coordination experience, ideally in an FQHC, community health center, hospital, or social services setting
• Experience working with underserved or vulnerable populations strongly preferred
• Knowledge of community resources and social service programs in New Mexico is a plus
• Strong communication, organizational, and patient advocacy skills
• Experience with electronic health records (EHR) and care coordination tools preferred

A bit about us

We are seeking a detail-oriented Per Support Worker to join a mission-driven Federally Qualified Health Center (FQHC) serving underserved communities.

Why join us?

• Meaningful community health work where you are actually helping patients access care, housing, food, transportation, and support
• Stable schedule and work-life balance in a team-based FQHC environment
• Weekly pay plus benefits eligibility with 75% covered