Peer Support Navigator

VIP Community Services; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

VIP Community Services seeks a Peer Support Worker to leverage lived experience for outreach and re-engagement in the community. You will assist clients with next-day clinic follow-up after mobile initiation and help resolve barriers such as transportation and Medicaid enrollment.

The role involves accompanying clients through clinic and community services, supporting Contingency Management activities without administering them, and documenting outreach in the EHR. Flexible schedule encouraged.

Qualifications

• Must have NY CRPA/CRPA-P certification at hire or within Year 1 with VIP support.
• Lived recovery experience with ability to engage empathetically.
• MOUD or opioid use disorder population experience preferred.
• Bilingual English/Spanish preferred; flexible schedule incl. early mornings & weekends.

Responsibilities

• Conduct outreach and engagement in the catchment area to reach individuals not yet in care.
• Provide lived-experience support and actively re-engage individuals at risk of disengagement.
• Ensure next-day clinic follow-up after mobile initiation and resolve barriers like transportation and Medicaid enrollment.
• Accompany and support individuals in navigating clinic-based and community services.
• Support, but do not independently administer, Contingency Management incentives.
• Maintain documentation of outreach and follow-up contacts in the electronic health record.

Skills

CRPA certification

Lived experience

Empathy and professionalism

Bilingual English/Spanish

MOUD experience preferred

Education

CRPA or CRPA-P Certification

Job description

Job Description

Job Description

POSITION SUMMARY:

The Peer Support Worker uses lived experience to conduct community outreach, re-engage individuals at risk of loss to contact, ensure next-day clinic follow-up after mobile initiation, and resolve barriers to care. Peer Support Workers support engagement and retention but do not independently administer Contingency Management incentives.

POSITION DESCRIPTION:

• Conduct community outreach and engagement in the catchment area to reach individuals not yet in care.
• Provide lived-experience support and actively re-engage individuals at risk of disengagement.
• Ensure next-day clinic follow-up after mobile initiation and help resolve barriers such as transportation and Medicaid enrollment.
• Accompany and support individuals in navigating clinic-based and community services.
• Support, but do not independently administer, Contingency Management incentives.
• Maintain documentation of outreach and follow-up contacts in the electronic health record.

JOB QUALIFICATIONS:

• New York State Certified Recovery Peer Advocate (CRPA or CRPA-P) at hire, or obtained within Year 1 with VIP support.
• Lived experience of recovery and the ability to engage individuals with empathy and professionalism.
• Experience with MOUD or opioid use disorder populations preferred.
• Bilingual (English/Spanish) preferred; flexible schedule including early mornings and weekends.

JOB SETTING:

• Office, community, and field-based setting; travels to community locations.
• Periodically functions within a thirty (30) foot motorized Mobile Medication Unit.
• Flexible schedule including early mornings and weekends.

Company Description

Well established non profit.