Peer Support/Engagement Specialist - PT PM

DuPage County Health Department; Wheaton (IL); On-site; USD 21,000 - 28,000; Part time

Job summary

DuPage County Health Department is seeking a part-time Engagement Specialist for the Mobile Crisis Response team. The role involves on-site and community crisis work, second shift hours (Wed, Thu, Sat 12:00 pm–8:00 pm), and requires CRSS credential within one year.

A valid driver's license and own vehicle are required; on-site orientation and training are provided. Salary includes a $2.00 per hour shift differential, with accrual of leave for part-time staff.

Qualifications

• Two years of experience in the behavioral health field or equivalent training.
• Must have a valid driver's license and a reliable personal vehicle.
• Position requires obtaining CRSS credential within one year of hire.
• On-site HR orientation and daytime job training are required.
• Shift is second shift with on-site and community crisis response.

Responsibilities

• Respond in the community and on-site as a two-person mobile crisis team member.
• Assist in de-escalation of clients during mental health crises and coordinate with clinicians.
• Establish rapport and strengthen engagement with individuals in crisis.
• Provide skill-building and case-management to high-need clients.
• Attend team meetings and participate in emergency response activities as assigned.

Skills

De-escalation

Engagement

Case management

Crisis intervention

Lived recovery experience

Communication

Cultural sensitivity

Education

CRSS credential within 1 year

Valid driver's license

Job description

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new team member to join us working in a part-time role as an Engagement Specialist Mobile Crisis Response team. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department on-site and in our community.

Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click https://youtu.be/SbhV8N3-Fus to learn more about the Crisis Recovery Center.

We are looking for a new team member to join us working as a Peer Support Engagement Specialist on our second shift, Wednesday, Thursday and Saturday from 12:00 pm to 8:00 pm.

Salary may increase based on experience and receipt of CRSS certification. $2.00 per hour shift differential applies. As a part-time employee you will receive some accrued leave.

• Responds in the community and on‑site to individuals experiencing a mental health crisis as a member of a two‑person response team. Referral sources may include individuals or their family members, law enforcement, hospitals, schools, for all ages in our community.
• Assists in de‑escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
• Establish rapport, share experiences, and strengthen engagement with the individual experiencing the crisis throughout all Crisis Programs.
• Willingness to self‑disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals’ receiving services.
• Role model positive recovery behaviors with clients in Crisis Programs.
• Provides skill building and case management to clients with high need.
• Maintains required training, licensure and/or certification.
• Maintains confidentiality of privileged information and adheres to client privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Adheres to department guidelines for attendance and punctuality.
• Completion of required documentation within established timeframes, through use of an Electronic Client Record
• Participates in team meetings to assess clients’ progress.
• Participates in emergency response activities as assigned.

Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience. This role requires you to have a valid driver's license, along with your own personal vehicle that is reliable to drive while working in this role.

Must have availability to attend our on‑site HR New Hire Orientation and as well as on the job training during the day shift, generally from 8:30 am to 4:30 pm, Monday through Friday.

Position requires individual with lived recovery experience and will need to obtain the Certified Recovery Support Specialist (CRSS) credential within one year of hire. The CRSS is a credential for those who provide mental health, substance use, or co‑occurring mental illness and substance use recovery support to others. A person with the CRSS credential uses unique insights gained through personal recovery experience.

As it is a requirement of the role, please see the following sites for more information about the CRSS credential, including the application process: https://www.illinoismentalhealthcollaborative.com/consumers/consumer_crss.htm http://www.iaodapca.org/credentialing/recovery-support-specialist/ http://www.iaodapca.org/jobs/post-a-job/