Peer Specialist

Services for the UnderServed; New York (NY); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Health & wellness resources

Generous PTO

Professional development

Job summary

Services for the UnderServed is seeking a Peer Specialist to perform on-street outreach, coordinate housing moves, and advocate for participants facing discrimination or healthcare inequities. The role emphasizes harm reduction, person-centered care, and collaboration with SOS teams.

Responsibilities include assisting with housing processes, appointment navigation, and data reporting to improve care delivery. NYS peer specialist credential may be required.

Qualifications

• High School Diploma or equivalent or higher is required.
• New York State Certified Peer Specialist preferred or required.
• Completion of internship or training in peer advocacy; experience with mental health or homelessness advocacy.

Responsibilities

• Outreach and engagement in transit hubs and health settings using strength-based approaches.
• Assess health and social needs using SOS assessments and risk tools.
• Support housing processes with the SOR Hub and help with moving in and supplies.
• Participate in hospital discharge planning to identify community resources.
• Collect and report data to inform care delivery.
• Address clinical issues impacting housing stability and connect clients to services.
• Foster community connections and assist with appointment navigation.
• Attend team meetings and perform other duties as assigned.

Skills

Outreach experience

Advocacy

Interpersonal skills

Counseling knowledge

Education

High School Diploma or equivalent

New York State Certified Peer Specialist

Tools

Documentation tools

Job description

Position Overview

The Peer Specialist’s role will involve community outreach on the streets and subways, coordinating participants needs before and after their move from street to home, enhancing their daily living skills, accompaniment to appointments, and advocating on their behalf when faced with discrimination or healthcare inequities. Member choice, harm reduction, non-coercion, flexibility and person-centered care are essential elements of the SOS program model and should be front and center of the care delivered by the Peer Specialist.

Min

USD $47,000.00/Yr.

Max

USD $51,500.00/Yr.

Schedule

Tues-Friday 1:00-9:00 pm & Sat 10:00 am-2:00pm

Job Responsibilities

• Persistent and assertive outreach and engagement using strength-based approaches beginning either at known “hang-outs” or “Hot spots” within the transit system or during an inpatient hospital admission or emergency department visit;
• Continuously assess the health and social needs of participants through SOS’s conversational and observational assessments and formalized risk assessments tools for those identified as being at high risk;
• Work in collaborations with the centralized SOR Hub to identify available housing and to support participants through the process. Tasks may include completing HRA 2010e, applying for housing, prepping for interviews, follow up with housing providers, and assistance with moving in (day of move) with obtaining housing supplies and learning the neighborhood;
• Participate in hospital discharge planning meetings to identify the best community resources for returning patients;
• Collect and report data, as required and work with team leader, data analyst and other SOS teams to use data to inform future care delivery;
• Once housed work with participants and their housing providers to resolve clinical issues that are impacting on the participant’s ability manage, and retain supportive housing;
• Foster relationship with community provides to ensure that recipients are connected with appropriate services as they transition back into the community;
• Appointment navigation including accompaniment to appointments, travel training, reengagement in community care, and addressing barriers to care;
• Review documentation and conduct comprehensive psychosocial assessments to determine the medical, psychiatric, housing and other social needs in the community;
• Obtain historical and collateral information from multiple sources to support participants behavioral and physical health needs;
• Monitor, evaluate and record participants progress with respect to care plan goals;
• Attend and participate in team meetings and supervisory sessions.
• Perform other related duties as assigned.

Qualifications

Minimum Education and Experience Requirements: Minimum High School Diploma or equivalent or higher. New York State Certified Peer Specialist preferred or required Completion of an internship or comparable training in peer advocacy; experience in providing advocacy services to people who are mentally ill and/or homeless. Past or current participant of behavioral health, substance services or homeless services preferred.

Essential Knowledge, Skills and Abilities: Experience working with homeless and/or precariously housed populations preferred but not required;
Knowledge of homeless resources, NYC shelter systems, and MTA transit systems a plus.
Knowledge of counseling principles and methods for mental illness and substance use disorders ;
Knowledge of treatment, rehabilitation, and community support programs as they relate to recipient/residents, families, and staff;
Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients;
Ability to prepare accurate and timely reports;
Computer proficiency and good documentation skills

Company Overview

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you .

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID

2026-18798

Work Location

In Person