Peer Recovery Services Program Manager

Advocacy Unlimited., Inc.; Rocky Hill (CT); On-site; USD 46,800 - 57,200; Full time

Job summary

Advocacy Unlimited, Inc. seeks a Peer Recovery Services (PRS) Program Manager to support the success of the PRS Program and oversee the Peer Recovery Community Center. This full-time role involves managing daily operations, ensuring program records are current, organizing outreach events, and maintaining communication with team members and the community.

The ideal candidate will have a Bachelor's Degree or equivalent experience, a certified recovery support specialist qualification, and at least three years of clerical experience. The position offers a competitive annual salary of $52,000 and a comprehensive benefits package.

Qualifications

• Minimum 3 years clerical experience required.
• Bilingual, Spanish speaking preferred.

Responsibilities

• Assist the PRS Director with documentation, reporting, and invoicing.
• Oversee daily operations of the Peer Recovery Community Center.
• Organize PRS outreach events in collaboration with program staff.
• Direct calls and manage main Advocacy Unlimited number.

Skills

Personal experience overcoming challenges related to mental health, addiction, and/or trauma

Ability to think strategically and creatively solve problems

Excellent communication skills, both written and verbal

High proficiency in Microsoft Office 365

Strong problem-solving, judgment, and strategic thinking skills

Education

Bachelor’s Degree in related field or equivalent work experience

Certified Recovery Support Specialist or eligible for certification

Tools

Microsoft Office 365

Job description

POSITION DESCRIPTION

Advocacy Unlimited, Inc. offers holistic, peer-led, education, advocacy, and support in the areas of mental health, addiction, and trauma recovery. We believe all people have the innate capacity to create a life of self-defined purpose beyond a psychiatric diagnosis and addiction histories. To learn more, please go to www.advocacyunlimited.org.

Peer Recovery Services (PRS) Program Manager

The Peer Recovery Services (PRS) Program Manager is responsible for supporting the success and advancement of the PRS Program along with overseeing the daily operations of the Peer Recovery Community Center. This role involves supporting all PRS programs in alignment with the principles of cultural humility, gender affirming, trauma responsive, recovery-oriented, inclusive, peer-led, and holistic. It is expected that team members prioritize the lived experiences of all participants, while considering the collective care of the community we are funded to serve.

Program Management Responsibilities

• Assist the PRS Director with documentation, reporting, service agreements, invoicing, and program records.


• Ensure PRS program records are up to date and maintain the electronic filing system for contractual deliverables.


• Oversee daily operations of the Peer Recovery Community Center (PRCC), including opening/closing, greeting guests, and ensuring spaces are organized and welcoming (Monday–Friday, 9:00 am–5:00 pm).


• Manage PRS and PRCC logistics supply ordering.


• Creating and maintaining a digital course catalogue.


• Manage shared use spaces and training space reservations, and assist with setup/breakdown for programming.


• Organize PRS outreach events in collaboration with program staff, including community tabling events and presentations to community partners and organizations.


• Assist with receiving and organizing RSS applications.


• Maintain up to date and accurate records of all work-related activities.


• Meet all internal accountability standards.


• Attend team meetings and trainings.


• Ensure program flyers and promotional materials are current, with copies available for community members and team members.


• Direct all calls received on the main Advocacy Unlimited number, check voice messages, and maintain records.


• Manage the AU general email, respond as appropriate, and direct emails to respective teams.


• Co-chair the Safety Committee and maintain records.


• Search job boards weekly for open peer specialist job descriptions and forward them to the Communications & Marketing Specialist.


• Assist the Communication and Marketing Specialist with mailings.


• Maintain mailing lists.


• Complete day-to-day administrative support as needed.


• Other duties as assigned.

Full-time Exempt Employment

37.5 regularly scheduled hours per week, annual salary of $52,000, and a 180-day introductory period with Performance Evaluation at the conclusion of this period. Inclusive of benefits outlined in the Advocacy Unlimited Personnel Handbook.

Reports to

Director of Peer Recovery Services.

Education & Experience

• Bachelor’s Degree in related field of study, or equivalent work experience.


• Certified Recovery Support Specialist, or eligible for certification.


• Minimum 3‑years clerical experience required.


• Bilingual, Spanish speaking preferred.

Required Skills & Abilities

• Personal experience overcoming challenges related to mental health, addiction, and/or trauma.


• Motivated to advance collaborative decision making and collective accountability.


• Ability to think strategically, creatively solve problems, exercise good judgment and lead.


• Demonstrated experience in program development and management.


• Demonstrates leadership by example to support both the organization and the community served.


• High proficiency in Microsoft Office 365.


• Excellent communication skills, both written and verbal.


• Must have a clean driving record, up to date Motor Vehicle Insurance and Driver’s License.


• Must have a reliable vehicle for statewide travel.


• Recovery-oriented, flexible, culturally sensitive, and strong communicator.


• Proficient in Microsoft Office 365; able to learn new systems.


• Highly organized, detail-oriented, and able to manage multiple projects independently.


• Personal experience with mental health, addiction, and/or trauma recovery.


• Strong problem‑solving, judgment, and strategic thinking skills.


• Leadership experience in program development and management.


• Valid driver’s license, clean driving record, reliable vehicle, and current insurance for statewide travel.

To Apply

Send resume & cover letter to Human Resources at [e-mail]. Two professional references will be requested.