Peer Recovery Coach

Volunteers-of-Americ; New Orleans (LA); On-site; USD 28,000 - 29,000; Full time

Job summary

Volunteers of America Southeast Louisiana Inc in New Orleans, LA seeks a Peer Recovery Coach to provide aftercare peer support to graduates of the residential center and coordinate with Crescent Care and SUMR partners for outreach events.

The role supports design and implementation of programming across ASAM levels of care, including 3.5/3.3/3.1 and aftercare. Expect 11:30a–8p Tue–Sat with local travel and office/community-based duties.

Qualifications

• High school diploma or equivalent.
• Lived experience with a substance use disorder and 12–36 months continuous recovery.
• Registered Peer Support Specialist credential required (can be obtained after hire).
• Experience working with women experiencing substance use disorders is preferred.

Responsibilities

• Provide aftercare peer support to graduates of the residential center.
• Coordinate with Crescent Care and partners to execute outreach events.
• Facilitate weekly peer support groups for residents and alumni.
• Document activities and outcomes in the EHR within 1 business day.
• Support design and implementation of programming across ASAM levels of care.

Skills

Lived experience

Peer Support

EHR systems

Communication

HIPAA compliance

Team collaboration

Problem solving

Education

High school diploma or equivalent

Registered Peer Support Specialist

Tools

Electronic Health Records

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Family Focused Recovery Full Time Case Manager 1 New Orleans, LA, US

2 days ago Requisition ID: 1304

Salary Range: $20.19 To $20.43 Hourly

JOB SUMMARY

The Peer Recovery Coach, under the supervision of the Clinical Director, is responsible for providing aftercare (Lagniappe) peer support services to graduates of the residential center. This individual will provide community-based peer support services, and groups for alumni and residents of the residential center. This individual will coordinate with Crescent Care and additional partners to complete outreach events as part of the Substance Use Mobile Resource Clinic (SUMR).

As the residential center opens, the Peer Recovery Coach must be flexible and support the team in successful launch and scaling of services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support the Assistant Vice President of Integrated & Behavioral Health in the successful design and implementation of programming across American Society of Addiction Medicine (ASAM) residential levels of care (3.5, 3.3, and 3.1) and aftercare peer support services.
• Support the Assistant Vice President of Integrated & Behavioral Health in the successful completion of the Implementation and Evaluation Phases of the Regional Partnership Grant (RPG), including adherence to RPG Research requirements.
• Work closely with supervisory and residential center staff to ensure the provision of team-based care for all persons served is high quality, efficient, and in compliance with all accreditation and funding source requirements.
• Conduct Recovery Support Planning with persons served to guide delivery of peer support services.
• Provide peer support to persons served in the Lagniappe phase of treatment, including specific information about recovery and recovery processes, including sharing personal recovery journeys with persons served.
• Transport and/or accompany persons served to community-based settings to assist them in accessing needed resources and/or practicing newly acquired skills.
• Facilitate weekly peer support groups for American Society of Addiction Medicine (ASAM) level 3.1 residents.
• Facilitate weekly Lagniappe peer support group for alumni.
• Schedule and coordinate Treatment & Corrections/Hospitals & Intuitions nightly in-house 12 step and other community-based support groups for the residential center.
• Spend an average of 14 hours weekly with Crescent Care and additional partners providing peer support at outreach events as part of SUMR. Facilitate referrals to other VOASELA services as appropriate, and complete required documentation per contractual obligations.
• Utilize situational awareness, active listening and empathetic responses to de-escalate interpersonal conflicts to ensure safety of self and others.
• Provide education on and distribution of Life Saving Supplies and Services to community members.
• Accurately record receipt and distribution of Louisiana Department of Health Overdose Prevention & Response Hub Site supplies.
• Utilize concurrent documentation and record accurate information in the EHR of each person served within 1 business day.
• Responsible for ensuring that all policies, procedures and practices of VOASELA are met.
• Perform additional duties as assigned.

ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential)

• Ensure VOASELA and program staff create and maintain a recovery-oriented environment based on the principles of Therapeutic Communities.
• Provides support to all program activities, including Child Watch and Med Calls.
• Adhere to the designated dress code as stipulated for the specific role.
• VOASELA maintains an alcohol and drug-free workplace, with a workforce free of substance use.

SUPERVISORY DUTIES:

• None

KEY CONTACTS

Maintains critical relationships with the following:

• Crescent Care Substance Use Mobile Resource Clinic (SUMR).
• 12 step and other community-based support groups.
• Community-based referral options for persons served.

KNOWLEDGE, SKILLS AND ABILITIES:

This position requires knowledge, skills and abilities equivalent to:

• High school diploma or equivalent.
• Lived experience with a substance use disorder diagnosis with at least 12 months (24-36 months or more preferred) of continuous demonstrated recovery. Registered Peer Support Specialist credential required (can be obtained after hire).
• (Preferred) Experience working with women experiencing substance use disorders.
• (Preferred) Familiarity with trauma-informed and culturally sensitive practices.
• Excellent verbal and written communication skills.
• Advanced skills within Electronic Health Systems.
• Ability to interact with staff at all levels in a respectful manner, remaining flexible, proactive, and task oriented.
• Problem-solving ability, attention to detail, accuracy, flexibility, reliability, and prioritizing skills.
• Must be able to maintain confidentiality per HIPAA and 42 CFR Part 2.
• Must be able to pass a criminal history investigation (not all convictions will exclude candidates from being hired).
• Must pass drug screening tests as required by agency’s policies and procedures.
• Must complete tuberculosis (TB) screening prior to employment and be free from Tuberculosis (TB) in a communicable state via skin testing (or chest exam if recommended by physician).
• Must be able to maintain First Aid, cardiopulmonary resuscitation (CPR) and seizure assessment training.
• This position provides services in office and the community, including the residences of persons served.
• This position is responsible occasional holiday group coverage.
• This position is responsible for enactment of the agency and program’s Emergency Operations Plan during emergencies, such as hurricanes or inclement weather, which may require evacuation and/or shelter in place with persons served and staff.

SPECIAL REQUIREMENTS:

The Peer Recovery Coach schedule is Tuesday - Saturday 11:30a-8p, with flexibility to attend rare early morning, late-night or weekend SUMR events as scheduled in advance.

This position may require the incumbent to engage in frequent local travel in and around the community appropriate to the performance of duties and responsibilities. As such, incumbent must have:

• Current driver’s license issued by state of residence
• Current vehicle insurance
• Current vehicle registration in state of residence
• Satisfactory Motor Vehicle Report

WORKING CONDITIONS

Work is primarily performed in an office environment while seated at a desk. Dexterity is used while performing work with personal computer keyboard, calculator and other office equipment. Driving to local (frequently) and some state-wide (rarely) functions.

The physical demands described here are representative of those that must b met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.