Peer Counselor Level I-SHOW Van2 Primary Care

New York City Health and Hospitals Corporation; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading healthcare organization is looking for a Peer Counselor Level I to provide critical support and guidance to individuals facing mental health and substance use challenges. This role is integral in delivering patient-centered care, demonstrating empathy, and utilizing community resources effectively. The ideal candidate will have relevant certifications and experience, ensuring compassionate assistance and advocacy for patients in need.

Benefits

Comprehensive Health Benefits

Retirement Savings Plans

Loan Forgiveness Programs

Paid Holidays and Vacation

Tuition Discounts and Development Opportunities

Qualifications

• Certification as a Peer Specialist or Recovery Peer Advocate required.
• One year of related experience working with consumers in mental health or substance use services.
• Completion of formalized Peer Advocate/Counselor Training Program.

Responsibilities

• Provide direct patient care including assessment and treatment.
• Document findings and interventions in EMR.
• Participate in multidisciplinary care planning.

Skills

Mental Health Assessment

Crisis Intervention

Patient Engagement

Community Resources Knowledge

Education

High school diploma or equivalent

Peer Specialist Certification

Recovery Peer Advocate Certification

Completion of Peer Counselor Training Program

Job description

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Job Title Peer Counselor Level I-SHOW Van2 Primary Care

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Reporting directly to the supervising social worker or designee, the SHOW addiction counselor carries out protocols identified for the mental health and substance use treatment of adult designated patients. These protocols will include provisions for clinical management of cases, including assessment, diagnosis, treatment, and appropriate record-keeping as well as other services determined by the SHOW supervising social worker.

General tasks and responsibilities will include:

• Willingness to provide direct patient care on-site, including on nights and weekends, as agreed upon with the Clinical Supervisor or designee.
• Documents and files findings, interventions, and plans in the patient Electronic Medical Record (EMR) and submits timely billing.
• Establishes and maintains professional standards of performance concerning interview techniques, methods, and practices used in preparing clinical assessments, developing plans of care, and documenting case histories; engages in patient care as needed.
• May provide direct supervision and guidance to peer staff and review staff work.
• Guides SHOW behavioral health staff in exercising appropriate patient engagement and outreach techniques, methods, and practices; engages in patient care as needed.
• Participates in developing internal administrative controls of a program area to ensure compliance with federal and state laws, rules, and NYC Health + Hospitals regulations.
• Prepares reports and makes recommendations regarding policies or procedures to facilitate improved services, increased patient satisfaction, and better patient outcomes.
• Participates in the development and integration of community social services.
• Prepares summary reports comparing actual productivity to stated goals/objectives.
• Has extensive knowledge of mental health and substance use assessment, treatment, and psychoeducation and provides interventions for individuals experiencing a mental health and substance use issue. Has experience providing crisis mental health treatment to unhoused populations, particularly in a community setting
• Furnish information about community resources and develop appropriate aftercare plans such as coordinating appropriate referral(s) to treatment, linking to financial counseling and housing services as needed, including providing relevant information about professional services, community resources, and appropriate follow-up communication.
• Provides opioid overdose education, including Narcan kits and fentanyl test strips
• May orient and educate other professional disciplines by developing training curricula and presenting lectures covering workshops, seminars, etc., on counseling concepts.
• Participates as part of the SHOW multidisciplinary team in formulating overall care plans.
• Assumes other responsibilities and duties, including providing clinical coverage in different service settings assigned by the SHOW Supervisor or designee.

Minimum Qualifications

For Assignments in Comprehensive Emergency Psychiatric Programs (CPEPs):

1. Certification, which must be maintained for the assignment’s duration, as a

a. Peer Specialist (NYCPS) or Peer Specialist-Provisional (NYCPS-P) issued by the New York Peer Specialist Certification Board (NYPSCB); or

b. Recovery Peer Advocate (CRPA) or Recovery Peer Advocate-Provisional (CRPA-P) issued by the New York Certification Board (ASAP-NYCB); or

c. Credentialed Family Peer Advocate (FPA-C), Credentialed Family Peer Advocate Provisional (FPA [1] P), Credentialed Youth Peer Advocate (YPA-C), or Credentialed Youth Peer Advocate Provisional (YPA-P) issued by Families Together in New York State; and

2. Satisfactory and documented completion of a formalized Peer Advocate/Counselor/Specialist Training Program or one (1) year of full-time satisfactory experience working with consumers of CPEP services as a peer counselor/specialist, peer advocate, or in related human services.

For Substance Use Assignments:

1. Certification, which must be maintained for the assignment’s duration, as a Recovery Peer Advocate (CRPA) or Recovery Peer Advocate-Provisional (CRPA-P) issued by the New York Certification Board (ASAP-NYCB); and

2. Satisfactory and documented completion of a formalized Peer Advocate/Counselor/Specialist Training Program or one (1) year of full-time satisfactory experience working with consumers of substance use disorder services as a peer counselor/specialist, peer advocate, or in related human services.

For All Other Mental Health Assignments:

3. Certification, which must be maintained for the assignment’s duration, as a Peer Specialist (NYCPS) or Peer Specialist-Provisional (NYCPS-P) issued by the New York Peer Specialist Certification Board (NYPSCB); and

4. Satisfactory and documented completion of a formalized Peer Advocate/Counselor/Specialist Training Program or one (1) year of full-time satisfactory experience working with consumers of mental health services as a peer counselor/specialist, peer advocate, or in related human services.

For All Other Assignments (Including Breastfeeding Education Assignments):

1. Satisfactory and documented completion of a formalized Peer Advocate/Counselor/Specialist Training Program or one (1) year of full-time satisfactory experience working with consumers of peer services as a peer counselor/specialist, peer advocate, or in related human services; and

2. A High school diploma or its educational equivalent.

In addition to meeting the qualification requirements of Peer Counselor Level I, assignment to Level II requires:

1. One (1) additional year of experience, as described in Assignment Level I above.

In addition to meeting the qualification requirements of Peer Counselor Level I, assignment to Level III requires:

1. Two (2) additional years of experience, as described in Assignment Level I above.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply Now" button or forward your resume, noting the above Job ID #, to:

Lincoln Medical & Mental Health Center
Human Resources Department
234 Eugenio Maria De Hostos Blvd, (East 149th Street),
2nd Floor, Annex
Bronx, NY 10451
Attn: Recruitment Unit

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities