Peer Caregiver Navigator (PRN/Remote) - Palliative Medicine

Washington University in St. Louis; St. Louis (MO); Remote; USD 32,000 - 44,000; Full time

Job summary

Washington University in St. Louis is seeking a Remote Peer Navigator to provide psycho-social support to family caregivers in an NIH-funded study. The role centers on one-on-one emotional support via phone or video sessions, guided by the study protocol and privacy requirements.

Lived caregiving experience is a core qualification. Responsibilities include delivering interventions, documenting contacts, connecting caregivers with resources, and maintaining confidentiality.

Qualifications

• Essential qualification is personal lived experience as a former family caregiver for a relative or close friend with Alzheimer's disease.
• Willingness and ability to complete study-specific intervention training before delivering sessions.
• Ability to maintain confidentiality and appropriate boundaries.

Responsibilities

• Deliver the peer navigation intervention to an assigned caseload of caregivers, following the study protocol and schedule (one-on-one sessions by phone or video over several weeks).
• Use personal caregiving experience to build rapport, provide emotional support, validate caregivers' experiences, and model coping strategies.
• Share practical information and help caregivers identify and connect with relevant services and resources.
• Document each contact accurately and on time (session notes, contact logs, fidelity measures) and enter data as required.
• Recognize signs of caregiver distress or risk and elevate to the principal investigator or study team following established procedures.
• Complete required intervention training and take part in ongoing supervision, case review, and team meetings.
• Protect participant confidentiality and follow all IRB, HIPAA, and study regulatory requirements.
• Keep the study coordinator and principal investigator updated on caseload status and scheduling, and contribute the peer perspective to refining intervention materials.
• Perform other duties as assigned.

Skills

Adaptability

Boundary Setting

Building Rapport

Caregiver Training

Community Resources

Confidential Data Handling

Cultural Empathy

Data Entry

Empathic Listening

Family Caregiving

Interpersonal Communication

Motivational Interviewing

Telehealth

Time Management

Education

High school diploma

Job description

Location

Remote, US

Position Summary

Deliver psycho-social support intervention to family caregivers of people living with serious or life-limiting illness. Drawing on personal experience as a former family caregiver, provides one-on-one emotional support, coaching, and resource navigation through a scheduled series of telephone or video sessions over several weeks. This is a remote position. Works under the direction of the principal investigator and study team, follows the intervention protocol and all human-subjects and privacy requirements, and documents each contact. Lived caregiving experience is a core qualification for this position.

Job Description

Primary Duties & Responsibilities

• Deliver the peer navigation intervention to an assigned caseload of caregivers, following the study protocol and schedule (one-on-one sessions by phone or video over several weeks).
• Use personal caregiving experience to build rapport, provide emotional support, validate caregivers' experiences, and model coping strategies, while maintaining appropriate boundaries.
• Share practical information and help caregivers identify and connect with relevant services and resources.
• Document each contact accurately and on time (session notes, contact logs, fidelity measures) and enter data as required.
• Recognize signs of caregiver distress or risk and elevate to the principal investigator or study team following established procedures.
• Complete required intervention training and take part in ongoing supervision, case review, and team meetings.
• Protect participant confidentiality and follow all IRB, HIPAA, and study regulatory requirements.
• Keep the study coordinator and principal investigator updated on caseload status and scheduling, and contribute the peer perspective to refining intervention materials.
• Perform other duties as assigned.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

No specific work experience is required for this position.

Skills

Not Applicable

Preferred Qualifications

• Prior experience in peer support, patient or caregiver navigation, or community health work, especially with older adults who are living with a serious illness. We especially welcome Navigators who come from the rural and urban communities our families live in.

Driver's License

A driver's license is not required for this position.

More About This Job

• This position is primarily remote; however there will be a mandatory in-person 2-day training on campus and other occasions for required in-person meetings on an on-going basis.

Hours vary based on assigned case load

Required Qualifications

• Supports a NIH-funded study serving family caregivers of people living with Alzheimer's disease.
• Essential qualification is personal lived experience as a former family caregiver for a relative or close friend with Alzheimer's disease. This lived experience is the core credential for the role.
• Willingness and ability to complete study-specific intervention training before delivering sessions, and to take part in ongoing supervision and case review.
• Strong interpersonal and active-listening skills, empathy, reliability, and the ability to maintain confidentiality and appropriate boundaries.

Preferred Qualifications

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience

No additional work experience unless stated elsewhere in the job posting.

Skills

Adaptability, Boundary Setting, Building Rapport, Caregiver Training, Community Resources, Confidential Data Handling, Cultural Empathy, Data Entry, Empathic Listening, Family Caregiving, Interpersonal Communication, Motivational Interviewing, Telehealth, Time Management

Grade

C03-H

Salary Range

$15.25 - $21.33 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Please visit our website at https://hr.wustl.edu/benefits/ to review our benefit eligibility criteria along with any applicable benefits.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.