Pediatric RN: Phone Triage & Care Plans

BHS; Nocatee (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Baptist Health is hiring a Registered Nurse at Baptist Pediatrics in Nocatee, FL for a full-time day-shift role. The RN will perform phone triage, support 10 providers, and handle patient education and documentation in a fast-paced office.

Responsibilities include triage calls, reviewing symptoms, coordinating care plans, and managing prior authorizations while maintaining strong communication with patients and families.

Qualifications

• Associates degree in nursing required.
• BLS certification required.
• Current RN license in good standing.

Responsibilities

• Triage telephone calls and interpret symptoms to plan of care.
• Educate patients and families on treatment plans.
• Manage prior authorizations for medications.
• Coordinate clinic workflow and answer clinical questions.
• Room/triage patients for providers and document interactions.
• Respond to portal messages with accurate information.

Skills

Phone triage

Clinical communication

Patient education

Documentation

Prior authorizations

Office coordination

Portal messaging

EHR proficiency

Education

Associate’s Degree in Nursing

Basic Life Support (BLS)

Licensed Registered Nurse

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Baptist Health is hiring a Registered Nurse at Baptist Pediatrics in Nocatee, FL for a full-time day-shift role. The RN will perform phone triage, support 10 providers, and handle patient education and documentation in a fast-paced office.

Responsibilities include triage calls, reviewing symptoms, coordinating care plans, and managing prior authorizations while maintaining strong communication with patients and families.