Pediatric RN — Day-Shift Triage & Care Coordination

Baptist-Health; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Baptist Health's Baptist Pediatrics in Nocatee, FL is hiring a Registered Nurse for a full-time day-shift role from 8:00 AM to 5:00 PM. The primary responsibility is phone triage, supporting ten providers in a fast-paced office.

You will triage calls, interpret symptoms, educate patients on treatment plans, and coordinate workflows while reviewing portal messages. Required credentials include an Associate's Degree in Nursing, current RN licensure, and BLS; clinical experience is preferred.

Qualifications

• Associate's Degree in Nursing required.
• Basic Life Support (BLS) required.
• Licensed Registered Nurse required.

Responsibilities

• Triage telephone calls and interpret symptoms to plan care.
• Educate patients and families on treatment plans.
• Manage prior authorizations for medications.
• Coordinate workflow pertaining to clinical questions.
• Room/triage patients for providers.
• Review portal messages and respond as needed.
• Demonstrate strong communication and documentation skills.

Skills

Phone triage

Clinical triage

Patient education

Prior authorizations

Workflow coordination

Rooming patients

Portal message management

Communication skills

Documentation skills

Education

Associate's Degree in Nursing

Basic Life Support (BLS)

Licensed Registered Nurse

Job description

Baptist Health's Baptist Pediatrics in Nocatee, FL is hiring a Registered Nurse for a full-time day-shift role from 8:00 AM to 5:00 PM. The primary responsibility is phone triage, supporting ten providers in a fast-paced office.

You will triage calls, interpret symptoms, educate patients on treatment plans, and coordinate workflows while reviewing portal messages. Required credentials include an Associate's Degree in Nursing, current RN licensure, and BLS; clinical experience is preferred.