Pediatric Medical Office Assistant — Patient Care & Admin

Children's Hospital of Michigan; Detroit (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Children’s Hospital of Michigan is seeking a dedicated Medical Assistant/Patient Services Assistant to support patient flow in outpatient settings. You will greet and register patients, collect demographics and insurance data, schedule appointments, and assist physicians during exams.

The role requires handling vital signs, basic procedures, and accurate charting while supporting billing and referrals as needed. Day shifts, full-time position, with opportunities for growth.

Qualifications

• High school diploma or GED required.
• Completion of CMA/NA/EMT programs or six months of office-based MA experience.
• One year of MA or Patient Care Associate duties preferred.
• Medical Assistant certification is preferred.

Responsibilities

• Greet visitors, register patients, and schedule appointments.
• Obtain demographics, insurance data, and process payments.
• Prepare exam rooms and assist during physician examinations.
• Take vital signs and document in patient charts.
• Assist with procedures, injections, EKGs, and basic tests.
• Manage referrals, scheduling, and billing data entry.
• Support lab slips, documentation, and training of new personnel.

Skills

Analytical ability

Interpersonal skills

Adaptability under strain

Vital signs knowledge

Education

High school diploma or GED

Nurse Assistant Program or equivalent training

Medical Assistant Program or equivalent experience

EMT training

Phlebotomy training

Job description

Children’s Hospital of Michigan is seeking a dedicated Medical Assistant/Patient Services Assistant to support patient flow in outpatient settings. You will greet and register patients, collect demographics and insurance data, schedule appointments, and assist physicians during exams.

The role requires handling vital signs, basic procedures, and accurate charting while supporting billing and referrals as needed. Day shifts, full-time position, with opportunities for growth.