Pediatric Medical Front Desk Specialist (Remote/Hybrid)

Colonial Group; Phoenix (AZ); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Pediatric Associates Family of Companies in Phoenix, AZ is seeking a friendly Medical Receptionist to greet patients as they arrive, collect payments, and provide information while maintaining patient confidentiality. The role includes check-in/check-out duties, updating records, and coordinating with care teams.

Responsibilities include verifying insurance, posting charges, preparing visit summaries, and supporting a positive patient experience in a busy clinic environment.

Qualifications

• Minimum 1 year experience in a medical office setting preferred.
• Active driver’s license required.

Responsibilities

• Check-in patients and update demographics, insurance and co-pays.
• Check out patients, collect balances and provide visit summaries.
• Verify insurance and contact patients if coverage is inactive.
• Post-patient charges and payments; reconcile.
• Scan and upload documents to the system.
• Maintain a clean waiting area and support staff meetings.

Skills

Pediatric procedures

Communication skills

Following instructions

Medical terminology

Team collaboration

Customer service

Phone etiquette

Privacy/compliance

Filing

Office equipment

Tools

Scanner

Printer

Fax machine

Job description

Pediatric Associates Family of Companies in Phoenix, AZ is seeking a friendly Medical Receptionist to greet patients as they arrive, collect payments, and provide information while maintaining patient confidentiality. The role includes check-in/check-out duties, updating records, and coordinating with care teams.

Responsibilities include verifying insurance, posting charges, preparing visit summaries, and supporting a positive patient experience in a busy clinic environment.