Pediatric Medical Assistant New Orlando, FL

Bluebird Kids Health; Orlando (FL); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation package

Performance incentives

Healthcare (medical, vision, dental)

Generous paid time off

Professional growth opportunities

Job summary

Bluebird Kids Health is hiring a Medical Assistant to support pediatric care with a patient-and-family-first approach in Orlando. You will assist clinicians, take vitals, manage records, and provide education to families as part of a mission-driven team.

The ideal candidate has 1+ year of pediatric patient-facing experience, CPR, and medical assisting training. CMA/RMA and EMR familiarity are preferred. This is an on-site role with competitive benefits.

Qualifications

• High school diploma or equivalent; completion of a medical assisting program preferred.
• CMA or RMA credential preferred.
• At least one year of pediatric clinic or patient-facing experience preferred, including vaccine administration.

Responsibilities

• Escort patients to exam rooms and prepare them for examinations.
• Take and record vital signs and assist during procedures.
• Administer medications and injections as directed by providers.
• Greet patients, schedule appointments, and manage medical records.
• Process insurance verification and billing tasks; educate families on treatments.

Skills

Patient care

Communication

EMR

Education

High school diploma or equivalent

Medical assisting program (preferred)

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) (preferred)

Tools

EMR

Job description

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive . We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.

Position Description

Bluebird Kids Health is seeking a skilled and compassionate and Medical Assistant with a patient and family-first mindset . The Medical Assistant will work alongside our mission-based provider team to assist with patient care, perform necessary administrative tasks and ensure smooth operation of our pediatric clinic. The ideal candidate will have strong patient care skills, excellent communication abilities, and a genuine interest in working with children and their families.

What You’ll Do

• Escort patients to exam rooms and prepare them for examinations.
• Take and record patients' vital signs, such as blood pressure, temperature, and pulse.
• Assist healthcare providers during medical procedures and examinations.
• Administer medications and injections as directed by healthcare providers.

Administrative Support

• Greet patients and visitors, answer phone calls, and schedule appointments.
• Analyze, update and maintain patients' medical records, ensuring accuracy and confidentiality.
• Process lab specimens and prepare them for testing.
• Assist with insurance verification and billing tasks as needed.
• Provide patients and their families with information and instructions regarding their medical conditions, treatments, and medications.
• Educate patients and their families on preventive healthcare measures and lifestyle modifications.
• Ensure patients and their families understand their treatment plans and follow-up care instructions.
• Prepare exam rooms and medical equipment for patient use.

Infection Control and Safety

• Follow established protocols for infection control and maintain a clean and safe environment.
• Dispose of biohazardous materials and medical waste in accordance with regulations.
• Adhere to safety policies and procedures to prevent accidents and injuries.
• Other Duties as Assigned

What You’ll Need

• Education: High school diploma or equivalent; completion of a medical assisting program (preferred).
• Certifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential (preferred).
• Experience: Minimum one year previous experience working as a medical assistant or patient-facing role in a clinic or hospital setting. Pediatric experience and vaccine administration experience highly preferred.
• Other Requirements: Current CPR certificate
• Knowledge of clinical and theoretical clinical processes and principles, along with medical practices protocols and standards.
• Familiarity with state and federal laws related to healthcare (HIPAA, scope of practice, etc.)
• Proficiency in basic medical procedures, such as taking vital signs and administering medications.
• Skilled in documentation of patient care including reviewing for accuracy and completeness.
• Basic computer skills with proficiency in electronic medical record (EMR) systems
• Excellent communication and interpersonal skills, with a willingness to help team members and ability to communicate clearly with many different levels of both medical and administrative staff.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Variety of walking, standing, sitting, bending, twisting, and reaching.
• Occasional need to lift/carry/move up to 50 pounds of equipment.

Equipment Operated:

• Standard office equipment, CLIA-waived point-of-care lab equipment
• Combination of medical office and exam rooms. Frequent exposure to communicable diseases (including COVID-19), biohazards, and other conditions common in clinical settings.

What We Offer

• The opportunity to work within a mission-driven pediatric care delivery organization.
• A competitive compensation package with performance incentives.
• A collaborative and dynamic workplace with significant professional growth opportunities.
• A diverse and inclusive company culture that values every team member's contribution to our mission.
• Competitive medical, vision, and dental insurance products.
• Other programs including employee assistance, flexible spending accounts, short- and long-term disability benefits, and other exclusive employee benefits.
• Generous paid time off.

Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone’s contributions are valued.

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

How would you describe your gender identity? Select...

How would you describe your racial/ethnic background? Select...

How would you describe your sexual orientation? Select...

Do you identify as transgender? Select...

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select...

Are you a veteran or active member of the United States Armed Forces? Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Bluebird Kids Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.