Pediatric Medical Assistant — Compassionate Ambulatory Care

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC seeks a compassionate Medical Assistant to support the Pediatric Gastroenterology team in a specialty ambulatory setting. You will work under a provider, partnering with physicians, nurses and staff to deliver high-quality clinical care and a positive patient experience.

The role emphasizes caring for children and adolescents, building rapport with families, coordinating referrals and follow-ups, and maintaining safe, organized exam rooms in a fast-paced

Qualifications

• Experience in pediatric/ambulatory specialty care preferred.
• Experience coordinating care across multiple providers and services.
• Ability to travel to other locations as needed.
• Strong attention to detail and commitment to safe patient care.
• Team player with ongoing learning mindset.

Responsibilities

• Room patients, document vital signs and medical histories in the EMR.
• Assist providers with examinations, procedures, and treatments.
• Coordinate referrals, authorizations, follow-ups, and patient education.
• Communicate care plans and next steps to patients and families.
• Prepare exam rooms, maintain supplies, and keep a safe environment.
• Collaborate with physicians, nurses, and support staff for seamless care.
• Respond to questions with professionalism and empathy.
• Follow protocols and infection prevention standards.

Skills

Pediatric patient communication

Empathy

Collaboration with care team

Organizational skills

Travel flexibility

Education

High School Diploma or Equivalent

Completion of an approved Medical Assistant Program

Job description

WakeMed Health & Hospitals in Raleigh, NC seeks a compassionate Medical Assistant to support the Pediatric Gastroenterology team in a specialty ambulatory setting. You will work under a provider, partnering with physicians, nurses and staff to deliver high-quality clinical care and a positive patient experience.

The role emphasizes caring for children and adolescents, building rapport with families, coordinating referrals and follow-ups, and maintaining safe, organized exam rooms in a fast-paced