Pediatric Hospice Liaison - Independent Contractor

Chapters Health System; Fort Myers (FL); On-site; USD 51,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Chapters Health System is seeking a Pediatric Hospice Liaison to drive referral relationships with pediatric hospitals, clinics, and families. You will educate providers and families about hospice and palliative care, support admissions, and coordinate intake with interdisciplinary teams to ensure compassionate, continuous care for children with life-limiting illnesses.

With a focus on outreach, partnerships, and census growth, you will work within a mission-driven organization that values

Qualifications

• Bachelor’s degree in nursing, social work, healthcare administration, or related field.
• Active state licensure in nursing, social work, or certified child life (if applicable).
• Minimum 3 years experience in pediatric healthcare, hospice, palliative care, case management, or healthcare marketing.

Responsibilities

• Develop and maintain referral relationships with pediatricians, hospitals, NICUs, PICUs, specialty clinics, social workers, and case managers.
• Educate healthcare professionals and families about pediatric hospice and palliative care services, eligibility, and benefits.
• Serve as main contact for incoming referrals and coordinate intake/admission processes.
• Meet with patients and families to explain hospice services and provide emotional support during care transitions.

Skills

Oral communication

Written communication

Project management

Interpersonal skills

Team collaboration

Education

Bachelor’s degree in nursing, social work, healthcare administration, or related field

Tools

EMR systems

Microsoft Word

Excel

PowerPoint

Job description

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Sign on Bonus Available! Role: The Pediatric Hospice Liaison serves as the primary relationship-builder and referral coordinator between pediatric hospice services and hospitals, physicians, clinics, families, and community organizations. The role focuses on educating healthcare providers and families about pediatric hospice and palliative care services, supporting admissions, cultivating pediatric hospice referrals, and supporting continuity of care for children with life-limiting illnesses.

Core Responsibilities

Develop and maintain referral relationships with pediatricians, hospitals, NICUs, PICUs, specialty clinics, social workers, and case managers. Educate healthcare professionals and community partners about pediatric hospice and palliative care services, eligibility, and benefits. Serve as the main point of contact for incoming referrals and coordinate the intake/admission process. Meet with patients and families to explain hospice services, answer questions, and provide emotional support during care transitions. Collaborate with interdisciplinary teams including nurses, physicians, social workers, chaplains, and therapists to ensure coordinated patient care. Conduct outreach activities, presentations, and community engagement events to increase awareness of pediatric hospice services. Track referral activity, maintain accurate documentation, and support census growth goals. Ensure compliance with healthcare regulations, HIPAA requirements, and organizational policies. Build partnerships with schools, support agencies, and community resources serving children and families. Participate in strategic planning and marketing initiatives to expand pediatric hospice programs.

Supervisory Responsibilities

None

Experience Requirements

At least three years experience working in pediatric healthcare, hospice, palliative care, case management, or healthcare marketing preferred. Knowledge of hospice regulations, insurance processes, and referral coordination preferred.

Education Requirements

Bachelor’s degree in nursing, social work, healthcare administration, or related healthcare field.

Required Certificates and/or Licenses

Active state licensure in nursing, social work, or certified child life (if applicable).

Overall Skills

The ability to demonstrate superlative oral and written communication skills, in English, as well as ability to organize and manage projects within defined timeframe and budget; work both independently and as part of a team; demonstrate excellent interpersonal and collaborative; demonstrate organizational skills with ability to delegate and follow up; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; high degree of accuracy in typed work; excellent proofreading skills; learn patient health information systems; demonstrate excellent interpersonal and communication skills necessary to positively influence and interact with the public, volunteers, co-workers and donors.

Physical/Mental/Emotional Skills

The ability to see, hear, grasp, lift, speak, sit and walk or otherwise perform essential functions with or without reasonable accommodations; demonstrate the mental and emotional ability to work with death/dying; demonstrate the maturity, customer service skills, and flexibility to work with individuals under stress; work in a fast paced and quickly changing environment; work under pressure and deadlines; effectively recognize and appreciate the diversity in the workplace.

Technological Skills

The ability to demonstrate familiarity with Microsoft Word, Excel, and Power Point or other similar software packages; demonstrate proficiency with electronic medical record systems; demonstrate working knowledge of email and internet services.

Reasoning Ability

The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull, lift/carry 35 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Compensation Pay Range

$50,527.53 - $75,205.18

Choices. Education. Guidance.

As a progressive leader and premier health organization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983 as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates: Capital Caring Health, Chapters Health Foundation, Chapters Health Hospice, Chapters Health Pharmacy, Chapters Health Staffing, Cornerstone Hospice & Palliative Care, Good Shepherd Hospice, Hope Healthcare, Hospice of Okeechobee, HPH Hospice and LifePath Hospice. Chapters Health offers services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs. Chapters Health and its affiliates are licensed in Alachua, Arlington, Bradford, Charlotte, Cherokee, Citrus, Cobb, Collier, Columbia, District of Columbia (all eight wards), Dixie, Fairfax, Fauquier, Fayette, Forsyth, Fulton, Gilchrist, Glades, Gwinnett, Hall, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Howard, Lafayette, Lake, Lee, Levy, Loudoun, Marion, Martin, Miami-Dade, Monroe, Montgomery, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Prince George’s, Prince William, Putnam, St. Lucie, Sumter, Suwannee and Union counties.

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All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.

It is the policy of the Organization to provide equal employment opportunities to all employees and applicants for employment. The Organization(s) complies with all civil rights laws and other federal, state and local fair employment laws that prohibit any unlawful employment practices including harassment and discrimination based on race, color, religion, gender, national origin, age, physical or mental disability, marital status, pregnancy, genetic information, status as a covered veteran, sexual orientation, or any other characteristic protected by law. Employment decisions, including hiring and promoting, are based on merit, qualifications, abilities and business needs. This policy applies to all terms and conditions of employment in accordance with applicable federal, state and local laws.