Pediatric Hematology/Oncology MA II — Mon-Fri Onsite

University of Iowa; Iowa City (IA); Vor Ort; USD 45.000 - 60.000; Vollzeit

Zusammenfassung

The University of Iowa's Stead Family Department of Pediatrics, Hematology/Oncology, is seeking a Medical Assistant II to support pediatric and adult patients with bleeding disorders. This role collaborates with physicians, HTC nurses, social workers, and other team members to provide coordinated care.

Duties include triage calls, clinic scheduling, assisting with procedures, coordinating care with insurers, and maintaining accurate records in EPIC.

Qualifikationen

• Certification or completion of an MA program or MA cert is required.
• Ambulatory clinic experience is preferred.
• EPIC experience is desired.
• Candidates will undergo background check and credential verification.

Aufgaben

• Assist with triage calls, fax messages and MyChart messages.
• Place orders for scheduled clinics per protocol.
• Support clinic flow with nursing staff to maximize efficiency.
• Make follow-up calls and print letters including excuses and summaries.
• Coordinate surgeries and preauthorization with insurers.
• Triage HTC calls and coordinate care.
• Schedule patients overdue for clinic or reassign as needed.
• Attend and help organize weekly HTC team meetings.

Kenntnisse

Team player

Verbal & written communication

Attention to detail

Confidentiality

Punctuality

Flexibility

Ausbildung

Medical Assistant Certification or MA program completion

Ambulatory clinic experience

Tools

Epic

Microsoft Excel

Microsoft Word

Jobbeschreibung

The University of Iowa's Stead Family Department of Pediatrics, Hematology/Oncology, is seeking a Medical Assistant II to support pediatric and adult patients with bleeding disorders. This role collaborates with physicians, HTC nurses, social workers, and other team members to provide coordinated care.

Duties include triage calls, clinic scheduling, assisting with procedures, coordinating care with insurers, and maintaining accurate records in EPIC.