Pediatric Emergency Room/ Inpatient Technician (Full-time 7a-7p)

Greater Baltimore Medical Center (GBMC); Baltimore (MD); On-site; USD 24,300 - 37,856; Full time

Job summary

GBMC HealthCare in Baltimore is seeking an Emergency Department support role to assist with triage, patient movement, and basic clinical tasks. You will document vital signs, assist RN/MD staff, and help maintain efficient ED flow while ensuring compassionate patient care.

Responsibilities include blood draws, charting in the EHR, patient transport, and prep of rooms and supplies. Requires EMT/CRT/Paramedic training, CPR, and 1 year of related experience.

Qualifications

• A high school diploma or GED is required.
• Successful completion of an accredited EMT/CRT/Paramedic program.
• Current CPR certification is required.
• Minimum of 1 year of related experience.
• Strong knowledge of triage criteria and department processes.
• Proficient computer and data entry skills.
• Ability to multi-task and work under pressure with compassion.
• Excellent communication with patients, visitors, and staff.
• Ability to collaborate with RN/MD staff and apply medical terminology.

Responsibilities

• Complete triage documentation including vital signs and oxygen placement under RN direction.
• Maintain patient flow and communicate care plans to patients and families.
• Assist with room cleaning and report abnormal vitals to RNs.
• Take blood glucose, draw blood, and document procedures in EHR.
• Place monitors, respond to alarms, and assist with patient transfers.
• Stock rooms and treatment areas with supplies.
• Provide family support and assist with post-care needs.

Skills

Triage knowledge

Customer service

Computers

Data analysis

Multi-tasking

Interpersonal skills

Problem solving

Precept others

Medical terminology

RN/MD collaboration

Education

High school or GED

EMT/CRT/Paramedic program

Job description

Under general supervision, performs operational tasks related to the admission of inpatients and outpatients coming to the Emergency Department of GBMC. Ability to multitask in fast paced atmosphere while maintaining GBMC values for initial customer service contact. Escort patients as necessary to ED from general waiting room and to radiological areas when necessary. Replenishes clinical supplies, ensures that supply levels meet the expectation of the department as needed and checks clinical carts and other care items as assigned. General participation in promoting efficient flow of multi-unit environment.

Education

High school or GED. Graduate from an accredited Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic program.

Licensures

Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic. Current and valid CPR Certification.

Experience

Minimum of at least (1) years' experience in related field.

Skills

• Thorough knowledge and understanding of the defined triage criteria, including all levels of care and complaints treated within urgent care versus emergent care.
• Skill in customer service techniques.
• Skill in using computers.
• Skill in data analysis to gather and update statistics, logs, records and reports.
• Ability to multi-task and prioritize.
• Courteous and compassionate interpersonal skills necessary to interact with patients, visitors, physicians, and other staff.
• Skill in problem solving.
• Ability to anticipate and prioritize needs of patients and staff and multitask in stressful situations autonomously.
• Skill in using computers.
• Thorough knowledge of role expectations and scope of practice.
• Ability to partner with RN/MD staff.
• Knowledge in medical terminology.
• Ability to precept others.

Physical Requirements

Ability to walk and stand up to ninety percent (90%) of work time and ability to lift and position patients.

Working Conditions

• Normal patient care environment. May have exposure to excessive noise, dust, temperature, and the like.
• Clinical environment with potential for rapid change. Varied levels of stress with exposure to unpleasant conditions.

Principle Duties & Responsibilities

• Completes required elements of triage documentation to include vital signs, venous access, phlebotomy, and oxygen placement under the direction of the RN and according to triage guidelines in place.
• Completes repeat vital signs and pain documentation for patients in waiting area and Main ED as per instruction of RN.
• Maintains patient flow as directed.
• Communicates plan of care related to ED process with patient and family.
• Assists with cleaning ED rooms.
• Reports abnormal vitals to RNs.

Principal Duties and Responsibilities under the supervision of the RN/MD

Testing/Treating

• Performs blood glucose testing, and reports abnormal results to RN/MD.
• Draws peripheral blood and insertion of Peripheral Intravenous Catheters under direction of RN/MD. Records in EHR.
• Documents procedures in EHR.
• Completes EKG's as necessary and reports results to RN/MD as well as transmission.
• Follows the basic process for submission/requisition of lab specimens.
• Appropriately labels specimens for Laboratory testing at bedside.
• Performs oral suctioning using Yankuer and empty drainage.
• Drops off and picks up specimens at Blood Bank as necessary.
• Assists with transfer of patients or assist with ambulatory patients.
• Places patients on monitor as directed, responds to monitor alarms.
• Obtains vital signs and pain level as directed by the RN and reports all abnormal results to the RN/MD.
• Sets up laceration (sterile trays)
• Performs purposeful rounding using AIDET process.

• Assists with transporting of patients, under direction/and or supervision of registered nurse, including emergency situations.

• Stocks patient's rooms and treatment centers with appropriate supplies.
• Provides family and patient support.
• Performs post mortem care as necessary.
• Performs inventory and completes clothing sheet for all crisis patients and admissions.
• Cleans, sanitizes, and prepares exam rooms/equipment for next patient.

Pay Range

$17.64 - $27.48

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.