Pediatric Dental Patient Care Coordinator

Smilebuilderz LLC; Lancaster (Lancaster County); On-site; USD 35,000 - 50,000; Full time

Job summary

Smilebuilderz LLC is looking for a compassionate and organized Pediatric Dental Patient Care Coordinator to enhance the experience for young patients and their families. This role includes managing appointments, ensuring smooth communication between clinical and administrative teams, and providing outstanding service to foster a welcoming environment.

Benefits

Paid Time Off for FT Staff

Medical, Dental, & Vision Insurance

401(K) Plan

Employee Discount Programs

Flexible Spending Account

Qualifications

• Experience with pediatric patients is preferred.
• Strong communication skills essential for engaging with children and parents.
• Attention to detail is crucial in a fast-paced environment.

Responsibilities

• Coordinate patient scheduling and appointment management.
• Explain treatment plans and financial responsibilities to families.
• Maintain compliance with HIPAA regulations and patient record management.

Skills

Customer service

Communication

Multitasking

Compassion

Education

Previous experience in a dental or medical office

Tools

Dental software

Job description

Pediatric Dental Patient Care Coordinator

Pediatric Dental Patient Care Coordinator

2 days ago Be among the first 25 applicants

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Description

Schedule

Monday-Thursday 7:15am-6:00pm

Two Fridays a month 7:30am-4:30pm

Smilebuilderz Mission

To develop an elite team of professionals

that set the standard for providing

quality oral healthcare solutions.

Through our consistent professionalism

and effectiveness, we will become admired by

our peers and respected by our patients.

Summary Of Benefits

• Paid Time Off for FT Staff
• Paid Holidays
• Discounted Dental Services
• EAP Services
• Employee Referral Program
• Employee Discounts
• Employee Events Throughout the Year
  
  

In Addition, Smilebuilderz Offers

• Medical, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Voluntary Accident & Critical Illness Benefit
• Voluntary Term Life Insurance
• Long Term & Short Term Disability
• 401(K) Plan
  
  

Job Summary

We are seeking a compassionate and organized Pediatric Dental Patient Care Coordinator to join our multi-specialty dental practice. This role is essential in providing an exceptional experience for our young patients and their families, ensuring smooth coordination of care, and assisting with scheduling, insurance, and communication between the clinical and administrative teams.

Key Responsibilities

Patient Experience & Communication

• Serve as the first point of contact for pediatric patients and their families, ensuring a warm and welcoming environment.
• Educate parents and guardians about treatment plans, post-visit care, and financial responsibilities.
• Address patient concerns with empathy, helping to ease dental anxiety for children.
  
  

Scheduling & Appointment Coordination

• Schedule, confirm, and manage patient appointments, including recalls and follow-ups.
• Optimize provider schedules to ensure efficient patient flow.
• Coordinate referrals and specialty appointments when needed.
  
  

Insurance & Billing Support

• Verify insurance benefits and eligibility before appointments.
• Assist with claim submissions, pre-authorizations, and financial arrangements.
• Explain treatment costs and payment options to parents in a clear and professional manner.
  
  

Administrative & Compliance Responsibilities

• Maintain accurate and up-to-date patient records in the practice management system.
• Ensure compliance with HIPAA and other regulations regarding patient information.
• Assist with front desk duties, such as answering phones, checking in patients, and processing paperwork.
  
  

Join our Team Today! Click the following link to learn more!

https://drive.google.com/file/d/1nGUSyLdiAdr8QPj2p28siqVU2RN6fNrO/view

Requirements

Qualifications & Skills:

Required

• Previous experience in a dental or medical office, preferably in pediatrics.
• Strong customer service and communication skills, especially when working with children and parents.
• Proficiency in dental software and insurance verification.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Compassionate and patient-focused attitude.
  
  

Preferred

• Knowledge of dental terminology and pediatric dental procedures.
• Experience handling Medicaid and private dental insurance claims.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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