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Job summary
A vibrant pediatric dental organization is seeking a Front Office Scheduling & Patient Care Coordinator in Placentia, California. This key role is responsible for managing patient appointments, coordinating treatment plans, and enhancing patient satisfaction. Candidates should have a strong sales background, exceptional customer service skills, and thrive in a fast-paced environment. Required qualifications include 3+ years of relevant experience, proficiency with dental software, and excellent communication skills. The position offers a dynamic workplace focused on patient care.
Qualifications
3+ years of experience as a Treatment Coordinator or sales experience required.
Proven ability to close sales and handle objections effectively.
Comfort in a busy pediatric/orthodontic environment.
Responsibilities
Manage appointment scheduling and treatment plan coordination.
Educate families on insurance benefits and payment options.
Maintain a welcoming front office aligned with brand standards.
Skills
Customer service skills
Sales experience
Organizational skills
Communication skills
Tools
Dental software
Open Dental
Job description
A vibrant pediatric dental organization is seeking a Front Office Scheduling & Patient Care Coordinator in Placentia, California. This key role is responsible for managing patient appointments, coordinating treatment plans, and enhancing patient satisfaction. Candidates should have a strong sales background, exceptional customer service skills, and thrive in a fast-paced environment. Required qualifications include 3+ years of relevant experience, proficiency with dental software, and excellent communication skills. The position offers a dynamic workplace focused on patient care.