Pediatric Care Navigator - Community Health Worker

Family Health Center of Worcester, Inc.; Worcester (MA); On-site; USD 23,866 - 33,992; Full time

Job summary

Family Health Center of Worcester, Inc. is seeking a Community Health Worker for the Pediatric Team in Worcester, MA. The role is full-time and requires effective communication skills, a high school diploma (GED), and the ability to work with patients to navigate healthcare services. Responsibilities include patient follow-ups, documentation, and referrals. Bilingual candidates are preferred, and training as a Community Health Worker is required within the first year. This position focuses on supporting the pediatric care team.

Qualifications

• Bilingual in English and another language required for patient communication.
• Community Health Worker Core Training is required within the first year.
• High school diploma or GED is required; Bachelor’s degree preferred.

Responsibilities

• Supports the care team with patient follow-up and reminders.
• Documents all services as required to meet program needs.
• Collects and analyzes project-related data.
• Facilitates patient outreach and explains services.
• Advocates for patients regarding various support services.

Skills

Bilingual in English and another language

Strong organizational skills

Communication skills

Patient advocacy

Education

High school diploma or GED

Bachelor’s degree (preferred)

Community Health Worker certificate

Job description

Family Health Center of Worcester, Inc. is seeking a Community Health Worker for the Pediatric Team in Worcester, MA. The role is full-time and requires effective communication skills, a high school diploma (GED), and the ability to work with patients to navigate healthcare services. Responsibilities include patient follow-ups, documentation, and referrals. Bilingual candidates are preferred, and training as a Community Health Worker is required within the first year. This position focuses on supporting the pediatric care team.