Pediatric Care Coordination Associate (Hybrid)

Care Options for Kids; North Brunswick Township (NJ); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Generous PTO

Job summary

Care Options for Kids in North Brunswick, NJ is seeking a Client Service Associate to coordinate referrals, schedule home care services, and ensure smooth communication between clients, caregivers, and care managers.

This full-time, in-office/hybrid role offers opportunities for teamwork, a comprehensive benefits package including health, dental, and vision insurance, a 401K, generous PTO, and a salary range of $55,000 to $65,000 with quarterly bonuses, depending on experience.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Previous experience in recruiting, scheduling, or sales preferred.
• Strong computer skills with Word, Outlook and Excel required.
• Strong interpersonal and customer service skills.
• Able to solve complex problems in a fast-paced environment.
• Must read, write, and communicate in English.
• Bilingual Spanish/English preferred.

Responsibilities

• Coordinates and schedules referrals for new and existing home care services.
• Provides continuity of care in coordinating referrals.
• Communicates to each caregiver all pertinent information regarding client care.
• Keeps caregiver calendars and client information accurate and current.
• Communicates to the departmental Director all pertinent information regarding client/caregiver issues.
• Routinely interact with clients, family members, and care managers to facilitate home care services.

Skills

Interpersonal skills

Customer service

Problem solving

Bilingual (Spanish/English) preferred

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Care Options for Kids in North Brunswick, NJ is seeking a Client Service Associate to coordinate referrals, schedule home care services, and ensure smooth communication between clients, caregivers, and care managers.

This full-time, in-office/hybrid role offers opportunities for teamwork, a comprehensive benefits package including health, dental, and vision insurance, a 401K, generous PTO, and a salary range of $55,000 to $65,000 with quarterly bonuses, depending on experience.