Peak Time Teller: Northport (Spanish Bilingual Required)

UW Credit Union; Madison (WI); On-site; USD 28,000 - 36,000; Part time

Job summary

UW Credit Union is seeking a Spanish Bilingual Peak-Time Teller for its Northport branch. In this vital role, you will provide exceptional service to members, perform a variety of transactions, and help foster a welcoming environment. With opportunities for paid time-off and a bilingual premium, this part-time position is ideal for those who are eager to learn and love working with people.

Benefits

$1.25 per hour Spanish-Bilingual premium

Paid time-off for peak/part-time employees

401k option with company match

Annual variable bonus

Employee Assistance Program

Qualifications

• 1 year of customer service experience required.
• Excellent interpersonal and professional skills needed.
• Ability to work with customers of all ages.

Responsibilities

• Provide front-facing member service at the Northport branch.
• Process member requests accurately and efficiently.
• Identify opportunities to deepen member relationships.

Skills

Customer service

Interpersonal skills

Problem solving

Bilingual communication

Education

High School Diploma or equivalent

Job description

Overview

Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union’s Northport branch is hiring a Spanish Bilingual Peak-Time Teller and we want YOU to apply!

As a Spanish Bilingual Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union’s members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

Why work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions,a nationally recognized Top Workplace, and a multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplace to receive:

• $1.25 per hour Spanish-Bilingual premium
• Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
• 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
• 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
• 16 hours paid volunteer time annually
• Paid holidays (if normal work schedule falls on a recognized holiday)
• Personal development and peer connections through Employee Community Groups
• 401k option with company match of up to 5%, plus approximately 4% discretionary match
• Annual variable bonus reward
• Employee Assistance Program
• And more!

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the Northport branch location
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
• Maintain a high degree of knowledge in all UW Credit Union products and services
• Ensure all members requests are processed accurately and efficiently
• Adhere to UW Credit Union’s Cash Management policies and procedures
• Research all teller transactions when potential errors are identified, and communicate with affected members
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
• Consistently seek out opportunities to exceed member expectations

Qualifications

What You’ll Need to Succeed

• High School Diploma or equivalent
• 1 year of customer service experience
• Demonstrates ability to work with customers of all ages and backgrounds
• Excellent interpersonal and professional skills
• Team player that can confidently jump in where and when you are needed
• Ability to work in an autonomous environment

UW Credit Union is dedicated to cultivating a workplace that fosters a sense of belonging for all individuals and proudly upholds the principles of Equal Employment Opportunity (EEO). We highly value the unique perspectives and qualities that each person brings to our organization. Our recruitment, hiring, development, and promotion processes are based on an individual’s qualifications and demonstrated abilities. Our policy is to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristics protected by federal, state, or local laws. If you require a reasonable accommodation for any part of the employment process, please [e-mail].