Peak-Season Retail Associate: Customer Experience

Vans; Brea (CA); On-site; USD 25,000 - 32,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate to bring energy, authenticity, and a customer-first mindset to every interaction. You will engage with customers, share product knowledge, and deliver exceptional service in a fast-paced retail setting.

This role supports peak season with the potential to transition to regular employment and requires 0–1 year of experience and a high school diploma or equivalent.

Qualifications

• 0–1 year of relevant experience.
• High School Diploma or equivalent preferred.
• Strong communication and customer service skills.
• Ability to engage with diverse customers.
• Proficient with basic retail systems.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer service

Communication

Teamwork

Retail experience

Product knowledge

Education

High School Diploma

Tools

Retail software

Job description

The North Face is seeking a Seasonal Sales Associate to bring energy, authenticity, and a customer-first mindset to every interaction. You will engage with customers, share product knowledge, and deliver exceptional service in a fast-paced retail setting.

This role supports peak season with the potential to transition to regular employment and requires 0–1 year of experience and a high school diploma or equivalent.