PDPM & SNF Training Lead for Auditors

EXL Talent Acquisition Team; United States; On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Mentoring program

Career growth opportunities

Dynamic team environment

Job summary

EXL Health is seeking a Skilled Nursing Facility (SNF) / PDPM Trainer to deliver structured training and facilitation for auditors, onboard new hires, and provide ongoing development. You will translate findings into targeted coaching and reinforce PDPM components for accurate MDS-driven reimbursement.

Responsibilities include one-on-one and group coaching, observation sessions, and collaboration with Quality, Audit, and SMEs to align training priorities. Strong PDPM/MDS experience is essential.

Qualifications

• RN is required; Bachelor’s or Master’s degree preferred.
• Deep understanding of HIPPS billing codes, MDS 3.0 coding rules, and case management.
• Minimum 5 years in a Skilled Nursing Facility/Long Term Care, auditing, or payment integrity.
• Strong PDPM experience and MDS assessments, SNF documentation, reimbursement.
• At least 3 years delivering training, facilitation, or coaching in coding/audit.

Responsibilities

• Deliver structured training and facilitation for SNF/PDPM auditors, including onboarding and development.
• Translate audit findings into targeted training, coaching, and reinforcement activities.
• Provide one-on-one and group coaching to address performance gaps and improve audit accuracy.
• Support trainees in developing clinical documentation interpretation and classification logic.
• Reinforce application of PDPM components, including MDS-driven reimbursement factors.
• Conduct observation sessions, case reviews, and teach-back activities to validate learning.
• Utilize progress reports to identify trends, root causes and intervention opportunities.
• Support trainees in achieving performance and progressing to independent production.
• Partner with Quality, Audit, and SMEs to align on training priorities and guidance.
• Maintain training documentation, progress tracking, coaching notes, and performance updates.
• Own and contribute to development of training materials, case studies, and job aids.

Skills

Attention To Consistency

CMS guidelines

Internal Communications

Interpersonal Relationship Building

Leadership Capabilities

Medicare LCD

National Coverage Determinations (NCD)

Reporting Metrics

Skilled Nursing Facility

Strategic Planning

Education

RN

Bachelor’s or Master’s degree preferred

Tools

Encoder 3M

Optum

TrueCode

Webstrat

Excel

PowerPoint

MS Teams

LMS

Job description

EXL Health is seeking a Skilled Nursing Facility (SNF) / PDPM Trainer to deliver structured training and facilitation for auditors, onboard new hires, and provide ongoing development. You will translate findings into targeted coaching and reinforce PDPM components for accurate MDS-driven reimbursement.

Responsibilities include one-on-one and group coaching, observation sessions, and collaboration with Quality, Audit, and SMEs to align training priorities. Strong PDPM/MDS experience is essential.