PDC Manager

Volkswagen Group Services GmbH; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Volkswagen Group of America, Inc. in Jacksonville, FL is seeking a Senior Warehouse Leader to guide the PDC team and drive operational excellence. You will manage communications with dealership personnel and lead initiatives to meet the PDC business plan and budget targets.

The role emphasizes coaching, leadership, and Lean warehousing improvements with a focus on inventory accuracy, cost control, and cross-functional collaboration within the Parts distribution network.

Qualifications

• 5-7 years of experience
• Bachelor’s degree in Materials, Operations Management, Business, or Engineering
• Excellent decision making and problem solving skills
• Demonstrated leadership skills
• Ability to validate and interpret large quantities of data
• Integration – joining people, processes or systems; Resource management
• Excellent oral and written communication skills
• Analytical thinking
• Conceptual thinking
• Access, Excel and PowerPoint
• Strong presentation skills

Responsibilities

• Lead the warehouse team by coaching, guiding, and developing skills.
• Communicate with dealership personnel and achieve PDC annual business plan and budget targets.
• Initiate operational improvements and conduct benchmark studies to improve efficiency or reduce costs.
• Serve as Change Agent for local Parts distribution strategy and communications.
• Coordinate with PDC leadership to ensure policy adherence and performance measures.
• Develop and monitor functional performance criteria for the operations area.
• Organize local Parts Council meetings and participate in National Parts Council Meetings.

Skills

Decision making

Leadership

Data interpretation

Communication

Analytical thinking

Conceptual thinking

Team coaching

Education

Bachelor's Degree

Tools

Access

Excel

PowerPoint

Job description

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Worldwide, the Volkswagen Group has a long tradition of dramatic innovations. The Volkswagen Group with its headquarters in Wolfsburg, Germany is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group comprises twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN.

Brief Role Description

This position is career level 29L & located in Jacksonville, FL with a Role Classification of Fully On-Site.

Role Summary

• Lead the entire warehouse team by coaching, guiding, and developing skills in line with corporate objectives.
• Responsible for all aspects and functions within the PDC, for communicating with dealership personnel and for achieving the PDC Annual Business Plan, financial and budget targets
• Initiate operational improvements, benchmarks studies and conduct research to identify current and future methods to improve efficiencies or cost reductions while meeting or exceeding Customer expectations. Acts as a liaison with all necessary areas of VWoA, third-party Vendors, and VWAG on related plans and activities.
• Serve as a local Change Agent responsible for the successful implementation of all Parts strategies at the local level by continually reinforcing the Parts strategy change management business case and philosophy, and act as a local communication link with all employees.

Responsibilities within this Role

Operational – 30%

• Convert overall objectives into objectives for team member’s area of responsibility.
• Monitor compliance to applicable regulatory and environmental issues.
• Maintain and improve warehouse operations to maximize the utilization of space and productivity.
• Monitor the inbound, storage, outbound and distribution processes for parts and accessories for the PDC
• Monitor the process of all aspects of dealer support for all parts technical, availability and application assistance concerns
• Oversee the parts inventory and cycle count process
• Work with leadership team to reduce warehouse refusals, decrease inventory adjustment and improve inventory location accuracy
• Discuss warehouse operations and planning concerns with leadership team. Communicate with dealer contacts, address PDC concerns and take appropriate action as required.
• Develop and monitor functional performance measurement criteria for operational area of responsibility.
• Coordinate organizational learnings into standard policies to maximize the benefit of integrated Parts distribution solutions.
• Serve as first point-of-conflict resolution on process questions.
• Understand product life cycle and underlying business planning requirements.
• Establish and maintain excellent dealer relationships
• Control a comprehensive expense budget to ensure proper utilization of funds for required expenditures
• Ensure the development and adherence of policies, procedures, and processes for controlling the parts inventory.
• Organize and conduct local Parts Council meetings and participate in the National Parts Council Meetings

Leadership – 50%

• Models desired behaviors: encourages two way communications, skilled in issue resolution, champion of employee engagement and safety initiatives.
• Monitor the observance of guidelines, procedures, and employee training such as work procedures, occupational safety regulations, certifications, and management directives.
• Provide mentoring, coaching, direction, process changes, continuous improvement, and performance feedback to Supply Chain Management team members. Develop performance objectives for team members as required.
• Partner with other PDC leadership and Human Resources to create a positive work environment where employees are empowered, engaged, and committed to continuous improvement.
• Educate and train new and existing team members.
• Act as an example for others by modeling effective cross communication, positive sponsorship, championing education initiatives, and issue resolution.
• Coach Operations Manager and Warehouse Supervisors in reviewing and monitoring employee performance including Performance Management Plans (PMP) and corrective action.

Strategy – 20% of time

• Develop the PDC business plan incorporating the parts operations sales objectives. Define priorities and monitor performance towards them.
• Develop and recommend operational plans, processes and methods for physical warehouse operations, including layouts, initiate implementation of approved plans in conformance with federal, state and local standards, and health and safety regulations.
• Serve as the liaison with the Change Management Specialist or Business Support Manager (corporate function) to share best practices in communicating with team members.
• Initiate continuous improvement activities working with teams to identify process improvement ideas.
• Work with the Inventory Manager to develop and implement Lean Warehousing processes to improve team members’ productivity and accuracy.

Qualification requirements

5-7 years of experience

Required Education:

• Bachelor’s Degree (Materials, Operations Management, Business, or Engineering)

Skills:

• Excellent decision making and problem solving skills
• Demonstrated leadership skills
• Ability to validate and interpret large quantities of data
• Integration – joining people, processes or systems Resource management
• Excellent oral and written communication skills
• Analytical thinking
• Conceptual thinking
• Access, Excel and PowerPoint
• Strong presentation skills

Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.

This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.

This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.

Job ID: 30489

Company: Volkswagen Group of America, Inc.

Location: Jacksonville, FL, US, 32219

Department: Logistics and Fleet Management

Working Model: Full-time

Contract Type: Assignee

Remote Working: Mobile Work not possible

Posting Date: Sep 16, 2026

Join the New Volkswagen team.

If you aspire to be part of the mobility of the future, Volkswagen is for you. We are the ideal match for people with a passion for innovation, oriented to achieve sustainable results, and who can work in a team generating positive and collaborative work environments. Here is your next challenge.

Founded in 1955, Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. (VWoA) is headquartered in Reston, Virginia. It is a subsidiary of Volkswagen AG, headquartered in Wolfsburg, Germany. VWoA’s operations in the United States include research and development, parts and vehicle processing, parts distribution centers, sales, marketing and service offices, financial service centers, and its stateof-theart manufacturing facility in Chattanooga, Tennessee.

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